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In one form or another, businesses confront the issue of negotiation. Staff members ask for raises and promotions. Clients ask for reduced rates and increased services. Possible negotiating arenas are endless. When you step into the negotiating ring, bring a commitment to principled negotiations. Use negotiating tools to deflect negotiating tricks. Do all you can to level the playing field by insisting on fair play, by obtaining what you need and by using common sense.
