Telephone Etiquette

Articles in Telephone Etiquette

By Willowsidhe 4 comments
I've worked as a Customer Service Representative for over six years and I've learned a few tricks. Here, I'll share the best tactics for getting what you want when you dial that 1-800 number... more »
By amygg07 2 comments
Ever had a one sided conversation on the phone? I have a few tips/ideas to occupy your time, while on those calls. ;o).. more »
By ProphetessB 2 comments
When ever your phone rings there is a right way to answer. That phone call may change your life. First when your phone ring do not pickup on the first ring you may cut off the caller. Allow your phone to ring at lease two time before answering. ... more »
By Cloey 2 comments
Did you ever get a new phone number and then receive countless phone calls for someone who didn't live there? Have you come home and found messages left to this person on your voice mail? This can be very annoying especially if the calls come ... more »
By 1Hooksey 0 comments
There are quite a few ways to block your caller ID, thus keeping your phone number hidden from the recipient, ensuring your privacy... more »
By Gump87 0 comments
This is an article on how to block your Cell Phone number from Caller ID... more »
By Elizabethknows 4 comments
We all at sometime have to talk to a customer service so with these easy tips you can have a good experience with a call center... more »
By GMHoltz 0 comments
Have a point to make on a radio call-in show? To have your call aired, listen to a talk radio show that you enjoy and make very nice with the call screener. You can enjoy it because the host, callers or topics get your goat. Or, because you ... more »
By eHow Culture & Society Editor 0 comments
One of the most frustrating experiences of a person's day is wading through a host of computer-generated commands when trying to contact a company's customer service department. After pressing 1 for English, 3 for Customer Service, entering your ... more »
By JesaLynn 2 comments
Want the computerized telemarketers to stop calling your house? Read on..... more »
By eHow Culture & Society Editor 17 comments
Clarity, conciseness, cheerfulness and good manners are key when answering the phone at work... more »
By Lindah 3 comments
Have you been at home about to enjoy a good home cooked meal, or a movie when the telephone rang? Who was calling you not your Mother, family or friends...It was the dreaded Telemarketer. Not only did this person call at a bad time but when you ... more »
By eHow Culture & Society Editor 32 comments
Telemarketers get trickier and more persistent every day. Be as firm and insistent as they are, but keep your cool... more »
By Cougar1002 2 comments
Whether you're trying to prevent identity theft or are just tired of junk mail and SPAM, there are a few things you can do to reduce the amount of information being sold between companies. Most of these tips I learned from a six month job of ... more »
By Kat Yares 4 comments
It happens to everyone. You look at the number on your Caller ID and wonder who has called. If it is a local number, most phone books have a numerical listing for you to look up. For long distance numbers you do not recognize, it’s simple to ... more »
By eHow Legal Editor 39 comments
You can curtail or eliminate annoying calls from telemarketers. All it takes is a little effort and the following information... more »
By Cornelus Postell 2 comments
The drive to sell to small business establishments require dedication, confidence, and patience. However, this doesn't mean the actual sell is any harder. It's more about being prepared to make the sale. You can substantially increase sales of ... more »
By meatloafkend 1 comments
Anyone with AT&T phone service has probably dealt with the slow customer service. Numerous computerized voices ask you to say or dial in different numbers, and it can take 15 minutes to get to a human to address your question. It doesn't have to ... more »
By Cornelus Postell 2 comments
The key aspects of conducting a sales call isn't on what you say but how it's said. Speech, tone, and a willingness to listen are just a few of the steps needed when making a sales call. Every step is crucial to either making the sale or having ... more »
By eHow Culture & Society Editor 0 comments
They always call just after you've finally gotten the kids to sleep or when you've just started to nap. They call early in the morning or late at night. They even call in the middle of dinner. Then they are rude and refuse to take no for an ... more »
By eHow Culture & Society Editor 22 comments
Depending upon the person on the other end of the line, getting off the phone politely can take a firm hand, the truth or perhaps a creative mind... more »
By eHow Culture & Society Editor 11 comments
Until someone invents an answering machine eraser, make certain your messages are clear, concise and cover what you really want to say!.. more »
By eHow Business Editor 0 comments
Conference calls can become tedious, lengthy and frustrating when not everyone is following the rules. One person in a loud environment can make it hard for everyone to hear. And talking out of turn makes it hard for everyone to get their point ... more »
By eHow Culture & Society Editor 0 comments
It is very hard to remember digits. Everyone has been in the situation that a number is given to them when they have no pen and paper, and they forget it only seconds later. Remember a number on a billboard, on the back of a delivery truck or to ... more »
By eHow Culture & Society Editor 0 comments
With all the features of modern telephones, there's no need to drop what you're doing and race to answer a ringing phone. At the office, answering phone calls can greatly decrease your productivity; at home, unwanted phone calls can ruin a ... more »