Business Etiquette

It seems impossible to obtain great customer service nowadays. You've dealt with a multitude of companies and their customer service representatives, both on the phone and in person. Yet, every...

Returning undesired merchandise is an inconvenient task. It's an extra trip to the store and may be a test of your power of persuasiveness. It doesn't have to be unpleasant, though. Armed with...

Whatever kind of work you do, critiques are important. If you do creative work, critiques are essential, but you would be surprised how many people just can’t handle them. Everyone’s work has room...

If you’re job requires you to correspond by email there are email etiquette precautions that must be taken in order to keep you from embarrassing yourself or more importantly keep you from losing...

A Secret Santa gift exchange is a great way to spread Christmas joy and cheer around the office. It is also a cheaper and more inclusive way to ensure everyone in the office gets a gift.

Most people are intelligent enough to know exactly how to report poor Customer Service but the most important matter should be timing --- when it should be reported. There is too much poor...

Do you get really animated when something happens to you that makes you upset. Do you use a lot of sweat words that would probably humiliate someone or yourself. Learn to control your anger issues...

Some people really know how to get under your skin. Some will swear they are right even though time and time again you told them otherwise. In this article you will learn different approaches to...

There are rules to be learned. Respect to be shown. And the correct way to make and KEEP friends on EHOW. Please take the time to read this and pass it on to your friends.

If you are in the United States as a foreign student, traveler, or businessperson, you may notice that table manners are sometimes different from those in your country. If you know how to behave...

Making good first impressions might be the most important skill you will ever need to learn. Favorable first impressions will not only make you more likable with new people you meet, but also help...

Most of us has had a bad service experience. Being that I have been in the service industry, I tend to get even more upset. I feel that people in a service experience should treat each customer...

Most of us humans have a few needs and desires that are in common with one another. One of these is the desire to be liked by other people. As an animal that needs the company of others to be...

You Lie Like a Rug! Yes it's true, people lie, and they lie a lot. Not everyone lies like Bernie Madoff, or Bill Clinton (lied under oath) but they lie here and there. We call them white lies to...

There must be someone looking to sharpen pencils. Type in that term on Google and you get over six million results. I wonder what number six million looks like. Nonetheless, the demand is...

If you live in fear of forgetting people’s names, sometimes within mere seconds of being introduced to them, you’re not alone. Surveys show that 83% of the population worries about their inability...

I have my share of annoying people in my life, whether I want to or not. This article is inspired by annoying people -- people who seem to have nothing better to do than get into your business...

Most residential packages delivered by UPS(United Parcel Service) do not require signatures. However if you've been notified that you will have to sign for a package,and you won't be home all day...

Suffering from "foot in mouth" disease? Always seem to be apologizing for something you said or did? Embarrassed by your own actions or words? Suffering from impulse control? All of us...

Every business has the often unpleasant responsibility of dealing with dissatisfied, unhappy, and even irate customers; what sets companies with stellar customer service apart from those lacking...

If you have an email account, then you have probably experienced someone taking the tone of an email you sent the wrong way. Now you suddenly find yourself in explaining to a family, friends, or...

Have you ever had that awkward meeting with someone who calls you by name and you’re trying desperately to remember their name before they discover you forgot it? Don’t worry, help is here!

Family is revered in almost every culture in the world, but is vital in South America. Not only are parents and children close, but so are the grand parents, aunts, uncles and cousins, who all...

The first lady’s style has been talked about and raved about from the moment she’s stepped on to the scene with President Obama and kiddies in tow. She has become a fashion icon in a very short...

Email has one grand purpose: efficient communication, with a traceable written record as a bonus. That's it. You write a message and send it. You can address one person or millions. You can attach...

Everyone wants something -- a better apartment, a raise, a spouse! But often we don't know how to get the things we want and deserve and need. Yet there are some simple tools anyone can use to...

Do you have individuals in your life who cannot hear very well? This may be someone in your personal life or someone you work with. Either way it can become very frustrating when you are having...

As contract work and global commerce grow, inevitably, you may find yourself working with a visiting colleague. A hospitable welcome always makes business more enjoyable for all parties involved,...

Tipping for service in a restaurant is confusing for many people. First, you have to decide whether you want to give a poor tip, a good tip or a great tip. Most people would agree that...

Ever get frustrated going through automated systems for technical support or billing support on a customer service hot line? So much so that you've about had it with the company all together?...

Hiccups may be a minor annoyance, or become a somewhat severe source of frustration, especially for those speaking in front of a group. There is a way to stop normal hiccups quickly and effectively.

Do you find yourself getting impatient and angry with customer service representatives? Do you shout at people when they try to sell you something? Well, believe it or not they are just doing...

You've all heard your friends, celebrities and family tell you about how they got invited to an exclusive clothing sale at a store before any one else. Or maybe you've seen celebrities wearing...

According to a New York Times anxiety study, most people would rather do public speaking than walk into a social setting with a room full of strangers. What makes that statement significant is the...

So, you're an adult. You work at a job and you expect people to be adults and "treat others as they would like to be treated." Unfortunately, things aren't as cut and dry as they were...

Although I have only been on eHow a few weeks, I have found it has proved to be a rewarding experience. Although I haven't really made any money (I think $12 on 17 articles), the reward for me is...

There are so many different ways to tie a tie, that it can be difficult to keep them all straight. This is Four-In-Hand. It includes six easy steps to tying a tie perfect for any occasion!

Women are taught a lot of things when they are girls and young ladies, but how to shake hands is often not one of them. Boys and young men shake hands from an early age and fathers pride...

One of the most important aspects of meeting someone new is to remember the person's name. This article will give you some tips on how to remember a person's name.

Working in the retail industry, I've encountered several ticked off and irate people. Although it's not always easy dealing with them, I've learned over the years ways to help calm them down.

There is times when you will have a large problem and need to call customer service. Sometimes dealing with customer service can be very aggravating. Although it is aggravating, calling customer...

So, you need a unique corporate gift idea, and you're not sure where to begin... Here's how to make the process easy.

Anyone who has ever worked a real job, and dealt with the public has had a run-in with an angry customer. There are many different ways you could react to a negative customer but the best way is...

One of the most important skills you will ever learn is a proper handshake. Business deals are closed with a handshake. When meeting a new person will certainly include a handshake. You only get...

Don't know or can't remember the names of people you'll soon be with at a meeting or party? Never fear-help is here!

Do you have one of those obnoxious LA Dodger fans running around your office? You probably never hear from them unless the Dodgers have a legitimate shot at winning a few games. However, every...

Not knowing the proper amount to tip someone can be confusing. Depending on the service rendered and the bill amount, the tip varies. Instead of carrying around a calculator to figure out how much...

People really make an effort when preparing a party for a popular co-worker. On the other hand, it's tough to get cooperation if the party is for someone generally disliked around the office. ...

Police officers and emergency operators work around the clock to keep you safe. They willingly miss out on family time during the weekend and weeknights. Officers are out patrolling the street...

Discussions can start up anywhere and cover practically any topic. Of course, you want to jump in and you want to sound so profound that everyone around you has no choice other than to build...