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A room attendant, also referred to as a housekeeper or maid, works in a hotel or facility that provides accommodations for overnight guests. Room attendants maintain and inspect guest rooms,...
Bellboys, or bellhops as they are now more commonly known, work in hotels, apartment and luxury residence buildings, and transportation vessels to take care of an array of customer-related services.
Bellhops and bellboys were standard fixtures in American hotels in the early to mid-1900s. Today, bell service is usually reserved for upscale or high-end hotels and resorts that want to cater to...
No matter what the job in a resort hotel, guest satisfaction is a priority. It is up to the staff to make sure that the needs of the guests are met, and to find a solution to any problems that...
The front office staff members are the first people guests will have contact with at many hotels. They need to be friendly, knowledgeable and professional to make sure the guests' stay starts with...
A bell captain is a manager level service professional found within the hospitality industry, primarily at hotels and resorts. Overseeing all of the bellhops that are employed by an establishment,...
Hotel housekeeping is an integral part of the hotel industry and of utmost importance to the success and reputation of each hotel. While each hotel has its own specific requirements for its...
The hotel concierge position plays a vital role in the daily customer service operations of hotels and resorts. The word concierge is French in origin and means "keeper of the keys", and as the...
With the proper service, even a relatively modest banquet can be transformed into a sophisticated soirée. However, less than adequate service can often take the punch and pizazz out of even...
Hotels, resorts and restaurants hold banquets for a variety of occasions, including weddings, parties, anniversaries, company functions and charity dinners. Banquet servers have a variety of...
Hotel front desk clerks work at hotels, motels, resorts, timeshares and some rental property communities in the hospitality industry. Though positions typically require no formal degrees or...
If you're thinking about becoming a server in a restaurant, this article will explain the pretty universal format of what a server's job description is. That is, in terms of waiting on guests. Of...
Planning a corporate event at a hotel takes multitasking and organizational skills as well as relationship-building with vendors and facility managers to ensure requirements and needs are met.
Hotel room attendants are frequently called by a variety of other names--including maids, housekeepers, hospitality specialists and cleaners. The primary function of hotel room attendants is to...
This eHow article covers steps to decide if vacation rentals will be a fun and profitable way for you to earn income and travel at the same time. While there may be challenges you hadn’t thought...
As a banquet server you will be faced with challenges unique to a banquet environment. Banquets differ from working in a restaurant environment, which has a menu and public clientele. Everyday you...
Her day usually begins with her checking in with the night crew to find out if there were any check-ins, check-outs or guest problems. If any guests had problems, he will tend to those guests...
Working at the front desk of a hotel can be an excellent way to begin a career in hotel management. However, this can also be a very stressful and at times annoying job. With the right amount of...