Other Business Management

With the passage of the Sarbanes Oxley Act, public companies are now required to document their processes. Process maps are used for this purpose. A process map is a type of flow chart. A...

Continuous Process Improvement (CPI) is a results-oriented goal of most industries and businesses anywhere in the world. Through implementation of an effective CPI program, an organization can...

What does the character that actor Steve Martin portrays in the movie "Cheaper by the Dozen" have to do with process mapping? They were both inspired by the bricklayer turned management engineer...

Trying to collect overdue invoices is one of the unfortunate aspects of doing business. A small business often makes a profit by a very small margin. The failure to properly collect for services...

Most businesses aim at maximizing profits. This means that every aspect of a business that incurs too much cost and little revenue must be eliminated. This is the reason why most firms outsource...

The results of poor customer service claims processes and unhappy customers can lead to profit loss over the long term, as each customer will spread the message about bad customer service...

Production planning processes are used by manufacturing companies and other types of organizations to make a logical plan for work performed by computers, machines and humans. This specialty...

A process amounts to any set of tasks deliberately sequenced to achieve a specific purpose. Be it profit or nonprofit, private or public, an organization is the sum of the processes it employs....

ISO 9001 is a quality management system (QMS) created and maintained by the International Organization for Standardization (ISO), the largest developer of international standards in the world. QMS...

Advanced Product Quality Planning (APQP) is a collaborative process that involves the use of rigorous critical analysis combined with past experience to design products and production processes...

Value stream mapping creates a visual representation of a production process to identify and eliminate waste and increase efficiency. According to valuebasedmanagement.net, value stream mapping is...

In business management, operational success is often attributed to strong production, customer service satisfaction and planning. Six Sigma is a strategic business strategy companies can adopt to...

Technology has changed our lives in many different ways, and advances in technology continue to transform the world of business. For years, technological advances have helped businesses of all...

Think of the organization you work for. Most organizations have different departments. Each department performs a specific task within the organization. The work of that department is handed off...

Six Sigma is a fact-based methodology designed to improve the efficiency and effectiveness of processes. DMAIC is an acronym for the five phases used in improving existing processes: Define,...

Six sigma measures establish baseline performance and determine if process improvement is achieved.

Total quality management (TQM) is a management concept of achieving the best possible results from business inputs and operations. Most companies use TQM to improve customer value and to increase...

The goal of a value stream map is to see the value in each step from the beginning of a process to the end. Value stream mapping (VSM) identifies the most value-added steps in a process and weeds...

CRM or customer relationship management is the concept behind technologies and initiatives aimed at building customer relationships. At the heart of the concept is the belief that customer loyalty...

Management information systems (MIS) are a concept that has been building in popularity for the last 20 years. This progress has coincided with technological innovations that enable information to...

Business management methodologies such as Six Sigma and Total Quality Management (TQM) focus on understanding and improving processes. By focusing on process management and improvement, business...

When it comes time to expand your business, there are two options: Open new locations yourself or franchise the business to other individuals. The latter option is often the most attractive...

ISO (International Organization for Standardization) 9001 is a quality system used by many organizations, both corporate and government. The procedures are typical of other quality systems such as...

The International Organization for Standardization (ISO) is one of the most well-known quality management programs in the world. It is used across industries and in more than 100 different...

Customers desire a high quality product at a reasonable price. It is the responsibility of the company to ensure that the product or service works as promised with each use. When the produce does...

Managerial accounting is an essential function that makes managing a business more of a science and less of a gamble. Unlike financial accounting, managerial accounting is an inward focused...

The Six Sigma tutorial defines sigma as the Greek letter used to represent standard deviation in statistics. Six Sigma is the number of standard deviations from the mean (average). Six Sigma...

Customer dissatisfaction occurs when the customer does not get what she expected. When a product does not behave as promised or a service is not delivered as expected, the customer becomes a...

If you work in the corporate world and haven't heard of Lean manufacturing, then you've probably been under a rock. Originally known as the Toyota Production System, designed by Sakichi Toyoda,...

How to improve your business is a question that should be asked constantly. If you are not moving forward, then you are moving backward. To ensure that your organization is strong and capable of...

Seven steps constitute the decision-making process that most managers use. The first three steps of that process are defining the problem, identifying any limiting factors and developing potential...

Business improvement strategies are those that involve analyzing current business practices and meshing them with the goals of the future. To evolve as a company and go to the next level,...

Six Sigma is a quality improvement program that was originated by Motorola. The goal of Six Sigma is to reduce the number of defects, or errors, to zero. Use of the DMAIC process in Six Sigma...

Management organization is something that will help your company thrive. Being aware of good organizational tips and implementing them will allow you to become more efficient, profitable and...

The Six Sigma methodology is a structured approach to problem solving. It uses data to make decisions using the define, measure, analyze, improve and control (DMAIC) project flow.

Lean manufacturing is reducing cost in a product or process by eliminating waste, defined as non-value added activity or expense that the customer is not paying for. There are several techniques...

Management accounting is used to help managers make solid business decisions. Managerial accounting is an inward-focused process that delivers factual financial and operational data to line...

Lean manufacturing is reducing cost in a product or process by eliminating waste, defined as nonvalue-added activity or expense the customer is not paying for. There are several techniques for...

Six Sigma is a quality improvement strategy for business that was made famous in the 1980s by Motorola. Since its inception, it has been the focus of many articles, hundreds of books and college...

Strategic planning is one of the most important tools that an organization can use for effective development. It is a means to establish and maintain effective programs based on opportunities,...

The term "process flow" usually elicits a wince or a slight groan. Perhaps you've had to map your own job functions for a quality initiative or internal auditor. Process maps provide a visual...

Process mapping provides business leaders with a means of clarifying how a business process is performed. The technique is popular in organizations that use Six Sigma for process improvement, as...

Effective policy writing is harder than it looks. The biggest challenge that people have when writing either procedures which are to be followed or policy which are usually up for interpretation...

Two methods of improving a business are Six Sigma and lean manufacturing (also known as just "lean"), and in the past few years the two have been combined into a more powerful methodology, Lean...

Standard operating procedures (SOP) can help an organization reduce waste and increase profit. This article explains the necessary ingredients of creating a SOP that can be integrated into the...

"If the ladder is not leaning against the right wall, every step we take just gets us to the wrong place faster," leadership authority and author Dr. Stephen Covey warns. Corporate strategic...

Business process mapping provides business leaders with the opportunity to clarify how processes are actually being performed. It reveals problems such as bottlenecks and variation in how the...

A sequence diagram is basically a pictorial flow chart of events or actions depicted in the order in which such said events occur. It is a great visual tool for understanding systems, their...

A performance management system gives business leaders a way to tie project selection and employee assessment to core processes and key metrics. By ensuring that everyone is clear about the...

Business process mapping is a visual way to represent the business activities performed by the members of an organization. A business process map requires an understanding of activity and...