Business Ethics

Regardless of your product or service, you won't be in business long if you can get new customers but cannot retain any. Retaining clients boils down to one thing: customer service. Whether you're...

People buy from people they trust. Trust doesn’t get developed on the first meeting with someone. Because of all the unfortunate financial situations lately, people are struggling to trust...

I wrote this article for in different areas of my professions, I’ve usually been taught about business ethics, and for those of us that value our businesses we make good ethical practices apart of...

Whenever you are dissatisfied with a particular service or product, write the manufacturer. Writing is extremely effective because you can get your thoughts out and then send them to someone. ...

Have you purchased a faulty product and the company you gave your hard earned money to is giving you the run-around? How about they're exchanging your broken new product, that's under warranty,...

My name is Dave Peck. I have been training people how to sell for nearly 20 years. From financial securities to fine art, fine dining and too many more services and products to name.

There isn’t a fast food restaurant or retail store that hasn’t come across an angry customer. It can become very stressful working with an unhappy customer. The resentment of the...