Business Ethics

Jobs are hard to come by these days, and sometimes, just as hard to keep. Make your company fear losing you. Add these five must-haves to your work identity:

How many times have you received wrong information, poor service or just been treated bad by a company you are doing business with? All to often when something goes wrong many think they won't be...

We have all been goofed around by large companies from time to time when we have tried to complain. The first avenue of attack is to follow their complaint procedures. These usually work. But...

People buy from people they trust. Trust doesn’t get developed on the first meeting with someone. Because of all the unfortunate financial situations lately, people are struggling to trust...

customer service is a difficult feild to work in, especially when you have to deal with irate customers. Here are a few tips to make this task flow a little easier....

With customer service virtually gone, everyone will have to write a complaint letter at some time or another to get results from a company. You might write a complaint letter about poor service, a...

Business transactions can be a stressful and arduous process. Transactions such as, closing on a home, buying a car, car repairs, real estate, and any other business venture that requires working...

A complaint letter is designed to resolve a problem a person has with an individual, organization, advertiser or company. Often, a complaint letter will request some type of compensation for poor...

There isn’t a fast food restaurant or retail store that hasn’t come across an angry customer. It can become very stressful working with an unhappy customer. The resentment of the...