Correspondence Etiquette

Many customers show their dissatisfaction with a product or service by walking away from the company for good instead of complaining. But your opinion as a customer is of value to both future...

It would be a much simpler world if every time we needed a good or service, it was provided to us upon payment, just as it should be and without incident. Unfortunately, just as we are not perfect...

La Quinta Inns and Suites provides business travelers with affordable, spacious accommodations for long extended stays or short overnight trips. Unfortunately, just like with any chain of service...

Sometimes it is necessary to take action, such as writing a letter of complaint, when trying to resolve a problem with a product or service. It is easy to get emotional during this process, but a...

Did you receive bad service from a company or get overcharged? Are you unhappy with the quality of a product you purchased? Don't get mad, write a complaint letter and maybe you will get some...

It's that time again. You get your bill in the mail and they've overcharged you. Or for some reason your payment didn't get processed and they're saying it's your fault and they want to charge you...

Maintaining a standard of public treatment is one of the great things about a capitalist economy. Consumers decide which businesses will survive and which ones won't. You can help businesses...