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Many people are unable to recognize communication problems. Learn how to prevent offenses in conversations from a communications instructor and professional speaker in this free video.

By taking responsibility, it is possible to make an excuse and still maintain credibility. Learn how to prevent offenses in conversations from a communications instructor and professional speaker...

Gossip is social talk that makes evaluations about another person when they're not there to defend themselves. Learn how to prevent offenses in conversations from a communications instructor and...

The key to not gossiping is being diplomatic in the refusal to participate in the gossip. Learn how to prevent offenses in conversations from a communications instructor and professional speaker...

The gossip grapevine is a type or style of communication that exists in corporate cultures and work cultures and can even exist in social circles. Learn how to prevent offenses in conversations...

One motive for making excuses is maintaining self-esteem. Learn how to prevent offenses in conversations from a communications instructor and professional speaker in this free video.

Bad excuse makers rely on excuses way too often. Learn how to prevent offenses in conversations from a communications instructor and professional speaker in this free video.

Good excuse makers are the people that make excuses in moderation. Learn how to prevent offenses in conversations from a communications instructor and professional speaker in this free video.

When someone says a disclaimer and another responds to that disclaimer, it's important to acknowledge what the person said in their disclaimer. Learn how to prevent offenses in conversations from...

It is ok to make excuses when trying to repair conversations. Learn how to prevent offenses in conversations from a communications instructor and professional speaker in this free video.

A hedging disclaimer helps separate the speaker from the message. Learn how to prevent offenses in conversations from a communications instructor and professional speaker in this free video.

A credentialing disclaimer is making a statement that proves that the speaker has the credentials to say what they are about to say. Learn how to prevent offenses in conversations from a...

A cognitive disclaimer says to an audience, "I am in full control of my faculties. I do have it together." Learn how to prevent offenses in conversations from a communications instructor and...

With a little direction, anyone can become a better communicator. Learn how to prevent offenses in conversations from a communications instructor and professional speaker in this free video.

Many offenses could be avoided in communication by simply being aware of who you are speaking to. Learn how to prevent offenses in conversations from a communications instructor and professional...

People react differently to assertive communicators. Get tips on dealing with being a newly assertive communicator from a communications and public speaking expert in this free instructional video.

Choose words carefully in assertive communication. Learn how word choices can affect assertive communication from a communications and public speaking expert in this free instructional video.

An assertive communicator will always propose a solution. Get tips on how solutions address problems in assertive communication from a communications and public speaking expert in this free...

Rehearsing assertive communication is the best way to improve skills. Learn who and where to start assertive communicating with from a communications and public speaking expert in this free...

Visualizing assertive communication helps bring about successful communication. Learn how to visualize scenarios from a communications and public speaking expert in this free instructional video.

Role playing with friends helps with successful assertive communication. Get tips on acting out various situations to be more assertive from a communications and public speaking expert in this...

Assertive communication is about finding a balance in styles. Learn about different communication styles from a communications and public speaking expert in this free instructional video.

Assertiveness is one of three types of communication. Learn about the other two styles of communication from a communications and public speaking expert in this free instructional video.

Moderate volume is good for assertive communication. Learn how to control vocal volume in assertive communication from a communications and public speaking expert in this free instructional video.

Use moderately appropriate eye contact in nonverbal assertive communication. Get tips on other nonverbal techniques from a communications and public speaking expert in this free instructional video.