Property Administrator Job Description

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Property administration is the process of managing the day-to-day activities involved in running a real estate property. Property administrators have several administrative duties, ranging from managing maintenance contractors and service providers to handling tenant relations. Although these administrators typically work for property management firms, others are hired by government agencies and aerospace companies to manage various assets.

Doing the Work

  • Since property administrators mainly interact with tenants, they need excellent customer-service and interpersonal skills to be competent. They use these skills to provide high-quality services to existing tenants, as well as interact with prospective renters in a friendly manner. Strong communication skills are also crucial to property administrators. They must read and understand various rental or leasing contracts and clearly explain complex issues to tenants. Property administrators also use problem-solving skills to resolve disputes between tenants and organizational skills to effectively maintain several property administration documents.

Overseeing Activities

  • The main duty of a property administrator is to coordinate a wide variety of activities aimed at ensuring smooth operations with a residential or commercial property. For example, an administrator in charge of a newly built apartment building begins by inspecting the property to ensure that it meets all the relevant health and safety requirements. When customers call the firm to inquire about renting the apartments, the property administrator would provide pricing information and show them the apartments. She also collects monthly fees from tenants, ensures maintenance contractors perform maintenance practices and make repairs as needed, and makes payments to providers of utility services, such as electricity and Internet.

Managing Contractors

  • Apart from managing the use of government assets, property administrators who work for government agencies ensure that contractors perform their duties according to the relevant provisions and advise contracting officers on contractor incompetence or noncompliance to regulations. For example, a property administrator working for a military agency might be responsible for ensuring that defense contractors supply weaponry that meets the required quality standards. Property administrators working in the aerospace industry would typically oversee the acquisition, utilization and maintenance of aviation equipment and machinery, such as aircraft.

Entering the Profession

  • To become a property administrator, you need to earn at least an associate’s degree in business administration, property management or a closely related field. To work for a government agency, you may need to pass a criminal background check and complete an agency-specific training program. The Independent Institute of Property and Facility Management Education offers certification programs for property administrators who are looking to demonstrate their competence to potential employees, as well as enhance their chances of becoming property managers. Earning a bachelor’s degree in property management is also a suitable way to break into the property manager’s position.

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