Computer-Based Training for Human Resources

Computer-based training is a flexible training alternative for busy human resources professionals.

Human resources professionals oversee employee management tasks, such as interviewing, hiring and professional development. Computer-based training designed to develop these skills allows HR professionals to access training on demand. Online resources provide tips and guidelines for performing corporate support functions. Training can even prepare participants for taking certification exams, such as the Professional in Human Resources credential.

Features

Computer-based training features examples, case studies and practical advice for dealing with everyday challenges. Courses typically include interactive exercises such as multiple choice, fill-in-the-blank, short answer and matching questions that allow students to check their knowledge. Multimedia segments including video and audio present vignettes dealing with human resources issues, such as assessing performance, managing change and dealing with difficult interactions. Computer-based training can be taken at any time and anywhere, making it a flexible alternative for busy professionals seeking career development.

Benefits

Students using computer-based training can improve their skills and knowledge based on completing the practice exercises. Upon completion, students can negotiate, motivate and mitigate workplace place problems more effectively. Computer-based training also provides access to forms, checklists and other tools to help the human resources professional on the job. Online discussion forums, blogs and wikis supplement self-paced training when participants need these resources once back on the job.

Registration

Registration for computer-based training typically occurs online using Learning Management Systems, which handle course administration functions. Course catalogs list descriptions, prerequisites and pricing. Discounts may be provided for members of professional organizations. Training provided by DVD or CD can be sent to participants or some offerings allow participants to view content online.

Format

Course content by topic--for example, compensation, benefits, recruiting, staffing or organizational development--typically include instructional presentations followed by interactive exercises and supplementary materials, such as case studies, reference guides and other manuals. Opportunities to view or listen to scenarios, such as hiring (or firing) employees, conducting performance reviews or team meetings prepare students to perform these activities.

Expert Insight

Handling events, such as corporate acquisitions, layoffs or leadership changes, may require specialized training courses. Some computer-based training offerings deal with special situations, including tips and guidelines for handling volatile situations, including any legal considerations.

References

• Society for Human Resource Management: eLearning