Solutions Engineer Job Description


Companies can coordinate and generate ideas more quickly when they have fast networks. Companies can also reach customers more often when they have networks that allow them to efficiently communicate with customers. Many companies do not know how to solve their network problems and solutions engineers are often hired to devise solutions to network problems.


  • Solutions engineers are network engineers who provide solutions to a variety of problems that occur with software or hardware. When customers have a task that they want to accomplish and their network technology is not sufficient, the solutions engineer comes up with solutions that are sold to the customer. These engineers work as a part of a team, designing and implementing the solutions for customers. Solutions engineers are also expected to meet with customers and present the network technology offered by the company that the solutions engineer works for. Solutions engineers are also responsible for creating training programs for customers, when requested.


  • Solutions engineers spend most of their time in clean and comfortable offices and laboratories where they develop software. Solutions engineers often have to travel to the offices of customers in order to perform demonstrations. They must also travel to trade events in order to keep up to date on the latest networking technology and also present their solutions. These engineers usually work 40 hours a week. The time spent in front of a computer can lead to eye strain and carpal tunnel syndrome.


  • Solutions engineers need bachelor's degrees in computer science or engineering. Previous experience in sales and Internet technology will often help the solutions engineers find work. They must have interpersonal skills, since solutions engineers usually work in teams and must interact frequently with customers in order to determine what these customers need. Because of the rapid advances in networking technology, solutions engineers have to continually retrain in order to keep their skill sets from becoming obsolete.


  • The Bureau of Labor Statistics (BLS) predicted that the computer network industry would grow 23 percent from 2008 and 2018. Growth will be driven by the increasing need of companies to communicate effectively both internally and with customers. As more and more commerce is moved online, it is essential that companies have up-to-date networks.


  • In 2008, the median earnings for computer network specialists was $66,310, according to the BLS. The highest 10 percent of network specialists earned more than $104,070, while the lowest 10 percent earned less than $41,000.

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