Irish Business Etiquette

When doing business, the Irish value reserve, honesty, and friendly politeness.

When doing business with the Irish, it's important to combine a friendly, open demeanor with a sense of reserve and decorum. Like much of Europe, despite their reputation for laughter and largesse, the Irish value a slightly conservative business environment. Those who adhere to a few simple rules of etiquette, however, will find the Irish to be formidable, smart and successful business associates across a variety of industry types.

Introductions

A friendly smile, a firm handshake and eye contact help to lend an air of openness to your introduction. It's customary in Ireland to shake hands upon meeting, and again before departing. It's common to exchange business cards upon meeting with the Irish, although not typically at the immediate outset of the meeting.

General Deportment

Despite their reputation for friendliness, laughter and high spirits, the Irish are nevertheless not comfortable with physical displays of affection, or with overly loud or raucous behavior, especially in a business setting. Be reserved yet open and sincere, and be especially careful with how you speak when you conduct yourself; avoid braggadocio or arrogance. The Irish value personal contact, and will want to get to know who you are before doing business with you, building trust over a period of time.

Business Dress

In Ireland, business dress is relatively conservative. Plan on dressing in traditional business attire, complete with suit or sport coat for men, or jackets and pants or skirts for women. Muted colors are best for these situations, and keep in mind that the Irish weather almost always requires a stylish raincoat, as well.

Doing Business

In a general sense, punctuality is not always prized with the Irish as the pace is slower and more relaxed than in the United States. They may be slightly late for meetings, yet once present, will often be willing to linger over the meeting for as long as it takes to discuss the topic at hand.

Negotiation

With their gift for language, it's no secret that the Irish can be formidable negotiators, using their personal charm and easygoing exteriors to conduct canny, sharp business arrangements. Those you negotiate with will value good communicators, and respond best to those who speak clearly and directly, and with just a little artistry or poetry.

Entertainment and Location

In Ireland, it's not uncommon for business meetings to take place at a variety of settings, from the pub to the restaurant to the golf course.

When conducting business over dinner, it's important that you eat everything you are served, as a matter of politeness. By the same token, it's politest to accept a drink when offered by your business companion, even if you will not be finishing the beverage, as refusal can be considered an insult by some. Don't forget to stand for at least one round of drinks as a courtesy as well.

If boiled potatoes are part of the meal, you will typically find a smaller plate next to your dinner plate that can be used for your potato peelings.

Gifting

It's not typically necessary to bring gifts to meetings; however, when meeting in a home, it's polite and customary to bring a small gift of chocolates, desserts or alcohol. Flowers are not a good idea here, as in Ireland flowers are often associated with death.

References

• Ireland - Executive Planet
• eDiplomat - Ireland - Cultural Etiquette
• Kwintessential - Ireland - Guide to Language, Culture, Customs