National Business Etiquette
It's essential for international businesspeople to know the rules of etiquette in other parts of the world, to make a good impression. However, there are also some etiquette guidelines that businesspeople in the United States should be aware of to improve corporate relationships, and possibly form new partnerships right here at home.
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Professional Greetings
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Men in the U.S. often greet one another with a firm handshake while making eye contact. In some casual offices, men shake hands with the right, and give a pat on the shoulder or light hug with the left. Women shake hands in the office as well, but may hug lightly if they know each other well. Men and women greet each other with a handshake, and it is acceptable for a man to quickly hug a woman or kiss her cheek if he knows her well.
Punctuality and Business Meetings
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U.S. professionals value punctuality, so meeting participants should arrive on time--a few minutes early makes an even better impression. American businesspeople often exchange pleasantries with one another for a minute or two before beginning a meeting. Business meetings in the U.S. may not last long, as American professionals like to accomplish a task or assign individuals to a project, and then quickly move on to the next order of business.
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Professional Attire
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Men are expected to wear business suits to first meetings, in colors such as navy blue, black or gray. The tie should match the shirt, and a blue or white shirt is best. For business casual dress, a button down or polo shirt, along with slacks or khaki pants, is acceptable. Women can wear pants or skirt business suits in dark colors. Accessories are fine as long as they are not gaudy, and women should avoid wearing clothes that are extremely revealing. Business casual attire for women includes slacks, sweaters or blouses.
Professional Titles and Business Cards
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In the United States, there is no specific method for giving out or receiving business cards. Professionals who write on or fold the business card upon receiving it are not considered rude in the U.S. However, U.S. professionals should not do this when taking a card from a businessperson who is not American, as it may be interpreted as a sign of disrespect. When addressing professional colleagues, it is best to use Mr., Mrs., or Miss, followed by last name, unless invited to use first names.
Giving Gifts
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It is not customary for U.S. professionals to exchange gifts at an initial meeting, although small and inexpensive gifts are welcome. An overly expensive gift may be interpreted as a bribe, and should be avoided. When invited to the home of an American professional, it is acceptable to present the host with flowers, candies, chocolates or a bottle of wine. Fruit baskets are also appropriate gifts. In the United States, individuals normally open their gifts upon receipt.
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References
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