Syrian Business Etiquette

Syrian professionals adhere to etiquette by being punctual and properly dressed.

The country of Syria boasts exports such as crude oil, but the country also relies on corporations from other parts of the world to import items like dairy products and pharmaceuticals. Most citizens of the country also subscribe to the Muslim religion and culture, so it's essential for businesspeople who are visiting Syria to be aware of the conservative business etiquette there to make a great first impression.

Professional Greetings

In a business setting, men in Syria shake hands with one another--a short, firm handshake is best. Women shake hands as well, but they might kiss each other on the cheek if they know each other well. Professional men and women can shake hands in most business venues, although kissing on the cheek is not acceptable; men and women who are unrelated should not engage in physical contact in Syria. It is best for the woman to extend her hand first when greeting a man.

Professional Attire

It is appropriate for men to wear a dark-colored business suit in professional situations. During the summer, when the weather is especially warm, a suit jacket is not required. In many Syrian offices, men are not required to wear ties with their business suits. Women should dress conservatively: Skirts should fall at or below the knee, and sleeveless shirts are not acceptable. It is best for women to wear a skirt to the workplace, as pants suits are not common.

Professional Titles and Business Cards

It is appropriate to address Syrian colleagues by Mr., Mrs., or Miss, followed by a last name, until you're invited to use a first name. If the professional is a doctor, referring to the person as "doctor" followed by her last name is proper etiquette. Business cards can be handed out at the beginning of the meeting and should always be given and received with the right hand.

Punctuality

Being on time is not of extreme importance in Syria, but international colleagues should try not to be late, even though they may be kept waiting. In business situations, it is acceptable to be a few minutes late for a meeting if the professional calls ahead; however, individuals are expected to be punctual for job interviews. Business meetings start with a few minutes of small talk; the conversations shouldn't be too short or long, so it's best to take cues from Syrian professionals for ending the discussion and beginning the meeting.

Giving Gifts

In a formal business setting, it is acceptable to present Syrian professionals with gifts. If the setting is informal, proper etiquette suggests inviting colleagues to a dinner at a quality Syrian restaurant in lieu of a gift. Gifts should not be cheap, as the value of the gift is a direct reflection of how the giver values the recipient. Syrians do not always open gifts in front of the giver, so international colleagues should be prepared for Syrian professionals to simply say "thank you" and then tuck the gift away.

References

• Culture Crossing: Syria
• Country Studies: Syria; Foreign Trade