Job Description for a Bell Attendant

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A bell attendant handles baggage for travelers.
A bell attendant handles baggage for travelers.

If you're traveling, chances are you'll gain the assistance of a bell attendant. Bell attendants help travelers and guests transport luggage. Like other travel accommodation occupations, bell attendants offer customer service to guests. Other types of bell attendants can also be found in transportation terminals. A bell attendant may also be known as a baggage porter or bellhop.

  1. Roles

    • According to the Occupational Information Network, a bell attendant handles and transports luggage. Workers in the traveler accommodation industry apply customer service skills by greeting guests, escorting them to rooms, supplying guests with travel information, offering tours of the rooms, delivering messages and room service orders, assisting the physically challenged and running errands for guests.

    Environment

    • Bell attendants handle travelers' baggage within transportation terminals or for guests at hotels, inns, resorts or other travel accommodation establishments, according to the U.S. Bureau of Labor Statistics. Workers can be found transporting luggage to and from rooms, vehicles and loading areas. For bell attendants working within hotels, these workers may await guests in lobbies or entrance areas.

    Education and Training

    • According to the Occupational Information Network, little or no preparation is needed to begin a career as a bell attendant. Some employers may require a high school diploma or GED. Bell attendants typically learn through short term on-the-job training that lasts from a few days to a few months of training under the supervision of an experienced worker.

    Salary

    • According to the U.S. Bureau of Labor Statistics, baggage porters and bellhops earned a national annual mean hourly wage of $11.34 and a national mean annual wage of $23,580. Industries that employed the highest levels of baggage porters and bellhops included travel accommodation with an annual mean wage of $22,090; support activities for air transportation, $19,740; scheduled air transportation, $29,160; the local government, $23,940; and activities related to real estate, $26,370.

    Job Outlook

    • Employment for baggage porters and bellhops will experience average growth that ranges from 7 percent to 13 percent through 2018, according to the Occupational Information Network. In 2008, 50,500 baggage porters and bellhops were nationally employed, according to the U.S. Bureau of Labor Statistics.

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References

  • Photo Credit antique baggage image by araraadt from Fotolia.com

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