Postmaster Job Description
The United States Postal Service (USPS) delivers over 200 billion pieces of mail every year to homes and businesses. According to the United States Post Office, the postal service is the second largest employer in the country. With more than 32,000 post offices in the country, a career with the USPS can provide opportunities for advancement.
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Function
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The function of a postmaster is to oversee the operation of an individual post office. Postmasters supervise the activities of workers in the post office. In the case of smaller post offices, the postmaster may participate in the daily activities of the branch.
Job Duties
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A postmaster hires and trains workers in the post office according to USPS policy. The postmaster is a manager that evaluates the performance of workers and makes work schedules. Postal employees process incoming and outgoing mail and sell postal products to customers such as money orders, stamps and bonds. Postmasters oversee the work of postal workers to ensure customers receive satisfactory service.
The postmaster in a local branch distributes information about new postal service policies and procedures. Postmasters resolve customer complaints.
Postmasters prepare reports for post office superiors on the daily activities of the individual post office.
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Skills
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A postmaster must have the ability to communicate in written and verbal form to employees and superiors. Computer skills are a necessity for the postmaster to prepare reports for superiors and other postal service activities.
Leadership skills are necessary for the postmaster to supervise and direct the activities of postal workers. The postmaster should have problem solving skills to resolve customer complaints and employee disputes or issues.
Education
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Postmasters should have an advanced education in business administration or public administration, according to Education-Portal.com. The United States Postal Service offers a career management program for candidates for a postmaster position. Experience in the policies and procedures of a post office are necessary qualifications for postmasters.
Salary
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The salary for a postmaster is between $58,970 and $80,961 as of June 2010, according to Payscale.com. Pay is commensurate with experience and length of service with the United States Postal Service.
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References
- Photo Credit smallest us post office image by Pix by Marti from Fotolia.com
