Business Etiquette in Poland

Punctuality and conservative dress are part of professional etiquette in Poland.

Poland's economy is made strong by exports like furniture and cars, but the country also does business in areas that can provide imports such as computers and pharmaceuticals. If you or your company plan on doing business in Poland soon, it's important to know some key aspects of professional etiquette in order to create a favorable reputation and lasting business partnership.

Business Attire

Conservative professional attire is best for both men and women in Poland. Men should wear a black or navy blue business suit, with a black belt and shoes. Accessories for men should be limited to a watch and wedding ring. Women can also wear business suits, but blouses and slacks or skirts are permitted as well. Accessories should be modest, and women should not wear open-toed shoes in the workplace.

Business Cards and Professional Titles

When receiving business cards in a Polish business meeting, treat each card with respect by not folding or writing on it. Many professionals carry a case just for business cards, or use a specific part of their briefcase to hold the cards. When referring to professionals in Poland, use the person's surname preceded by "Pan," the Polish word for "Mr.," or "Pani," the female equivalent.

Business Meetings

Before a business meeting in Poland begins, colleagues engage in a bit of small talk to get more comfortable with one another. A casual conversation will often be held after the meeting as well. Wait for the host of the meeting to officially begin discussing business. During the meeting, maintain a humble disposition; coming across as boastful or arrogant will make a bad impression when doing business at a Polish company.

Negotiations

When engaging in business negotiations in Poland, it is essential to be respectful to senior executives, and to remain calm and collected when discussing negotiation terms. Final decisions for business deals are always made from the top down. If senior executives are present for the meeting where negotiations take place, it is likely that a decision will be made before the meeting has ended. If only colleagues of similar professional rank are in the meeting, the gathering is considered informational, and a decision will be made concerning the business deal at a later date.

Gifts

When presenting a gift to a Polish professional, avoid anything that is overly fancy or expensive. A souvenir from one's home country or a small gift with a company logo are appropriate presents. If invited to the home of a Polish businessperson, present the host of the home with good-quality wine or spirits, chocolates or dessert.

References

• Culture Crossing: Poland
• KMM Language: Poland's Economy