Assistant banquet managers are responsible for supporting banquet, meeting and event venues. This includes coordinating banquet logistics, and working in conjunction with the director of banquets, catering staff and event planners. Assistant banquet managers thrive in their dynamic work environment; they actively participate in day-to-day banquet operations, and provide hands-on support to deliver banquet events.
General Duties and Responsibilities
Key activities performed by assistant banquet managers include supervising banquet event operations, coordinating banquet staff, and overseeing banquet logistics. They regularly interact with the director of banquets, catering/kitchen staff, and event planners to set-up and turnover banquet events. Banquet event logistics generally comprise food and beverage service, preparation, and post-event clean-up. Assistant banquet managers with supervisory responsibilities also perform HR duties, including interviewing, training, supervising, coaching and evaluating staff.
Assistant banquet managers do not adhere to a typical office work schedule. They often work extended hours, including evenings, weekends and holidays.
Banquet Event Operations
All elements of banquet event operations, including coordinating catering staff, food and beverage setup, and post-event clean-up, are the responsibility of assistant banquet managers. They ensure banquet events are appropriately staffed, and also set work expectations with the staff responsible for servicing an event. Assistant banquet managers adhere to standard operating procedures, and comply with regulatory requirements, including post-event sanitation, and food and beverage licensing.
In the absence of, or supplementary to the director of banquets, assistant banquet managers interact with customers, event planners and other event stakeholders, and simultaneously manage numerous banquet details. Their work environment is fast-paced, busy and at times stressful. Assistant banquet managers consistently exercise sound business judgment and diplomacy when meeting with stakeholders, resolving conflicts, and managing unexpected changes to banquet details. They maintain a professional demeanor in all situations, and motivate staff to deliver a memorable event experience.
The nature of the work is dynamic and will vary from event to event; however, assistant banquet managers typically have hands-on involvement in the staging of events. Staging activities include a variety of physical tasks, such as the lifting of heavy objects, climbing on ladders, handling food and alcohol, loading serving carts and trays, stocking supplies, and garbage removal. Assistant banquet managers are also on their feet for extended periods of time. During events, they maneuver through crowds and staff to manage banquet activities, and ensure banquet event operations are running smoothly.
Skills and Qualifications
Individuals interested in pursuing the position of assistant banquet manager should have a high school diploma or GED equivalent; a bachelor's degree is preferred. Employers typically require one to two years of banquet-related experience, in addition to local state permits for food and beverage handling.
Assistant banquet managers maintain a professional and well-groomed appearance, particularly during banquet events. They are detail-oriented and articulate, possess exceptional interpersonal skills, and communicate banquet information effectively, both verbally and in writing.
According to national income trends from Indeed.com, the average salaries for assistant banquet managers are 26 percent lower than average salaries for all job postings nationwide, as of 2010. The median expected salary for an assistant banquet manager in the United States is $48,000, as of 2010, while the average salary of jobs with similar or related titles, including restaurant assistant manager, executive kitchen manager and banquet captain, ranges from $22,000 to $111,000.
- Photo Credit Banquet Table With Grass Centerpieces on Plates image by NorthEnder from Fotolia.com
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