Job Description for a Grocery Store Service Clerk

Job Description for a Grocery Store Service Clerk thumbnail
Grocery store clerks stock shelves and provide customer service.

Grocery store clerks work in retail stores that sell a variety of products such as fresh meat, dry goods, toiletries and newspapers. The primary role of a grocery store clerk is to assist customers with their purchases and ensure the store is kept in good order.

  1. Main Duties

    • Dealing with cash transactions is a key duty.
      Dealing with cash transactions is a key duty.

      Grocery store clerks are responsible for operating cash registers to process customer purchases. A grocery store clerk also assists customers with packing up their items or checking the storeroom to find a product that a customer cannot locate. Store clerks are expected to regularly tend to shelves to ensure popular products are always adequately supplied and that displays are kept in a tidy state, according to Groceryhire.com.

    Additional Duties

    • Store clerks are sometimes expected to help with store deliveries.
      Store clerks are sometimes expected to help with store deliveries.

      Grocery store clerks usually have to tend to store deliveries and perform stock checks when required and are usually responsible for cleaning up any spillages or breakages that occur in store to ensure the safety of visiting customers. Store clerks should be vigilant in identifying any attempted thefts and report them to management immediately.

    Requirements

    • Grocery store clerks are often expected to work unusual hours.
      Grocery store clerks are often expected to work unusual hours.

      There are usually no educational requirements to find work as a grocery store clerk. Training in till preparation and shelf stacking will be given when you start work. Grocery store clerks typically need to be 16 years or older to find employment. Grocery stores tend to be busiest in the evenings and weekends as this is when people finish work and go to make their purchases, according to Snagajob.com. Potential applicants need to be flexible and available to fill these busy hours.

    Personal Skills

    • Moderate physical strength is required to serve as a store clerk,
      Moderate physical strength is required to serve as a store clerk,

      Grocery store clerks should be polite and capable of dealing with customer requests in an efficient and friendly manner. They also need to keep a smart appearance, usually by wearing a grocery clerk uniform provided by the store. Moderate physical strength is also a core requirement as clerks often lift heavy boxes when restacking shelves and assist customers transporting heavy items to their cars. Applicants should be able to lift at least 50 lbs.

    Career Outlook

    • Opportunities for promotion are usually available.
      Opportunities for promotion are usually available.

      Grocery store clerks typically receive low rates of pay and are expected to work anti-social hours as many stores are open 24 hours a day. The average annual salary of a grocery store clerk as of May 2010 was $24,000, according to Indeed.com. Store clerks are often high school graduates looking to earn some money in between semesters, but long-term workers will have opportunities to progress within the store and increase their salary level. A grocery store manager can expect to earn $47,000 a year as of May 2010, according to Indeed.com.

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References

  • Photo Credit picking bananas image by michael langley from Fotolia.com cash and money image by Andrey Chmelyov from Fotolia.com delivery red trucks image by JoLin from Fotolia.com CLOCK image by SKYDIVECOP from Fotolia.com Weight Lifter 2 image by Infs from Fotolia.com money career upstairs image by Anatoly Tiplyashin from Fotolia.com

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