Service Porter Job Description

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Service porters work for a company that provides a given service. They are responsible for taking all of the instruments used in the providing of the service and preparing them for the customer. These service porters work in a variety of different industries such as the food and automobile industries. While their work often involves cleaning, the specifics of their job depends on the industry they work for.

Food

  • In the food industry, service porters make sure that the service ware, which are objects used by customers during the providing of a service, are properly cleaned. The washing machine that the service porter uses to clean service ware is regularly tested in order to make sure that it is functioning properly. All heavy equipment that is used in the service is also thoroughly cleaned. The customers who use the service hand the trays over to the service porter, who takes the trays over to the cleaning area. The work area must also be thoroughly cleaned following sanitation standards, according to the University of Washington.

Automotive

  • Service porters working for an automobile company are responsible for cleaning and preparing vehicles for display at a car lot and for sale. These porters transport the vehicles to whatever location the dealer needs to place them. They also provide transportation for customers and dealers whenever needed, according to Bankston Ford of South Fort Worth. Whenever new vehicles arrive at a car lot, the service porter is responsible for making sure that the proper sale stickers are placed on the vehicle. Service porters often provide cleaning services for the rest of the dealership.

Qualifications

  • The qualifications for a service porter vary, though a high school diploma is usually expected. Many service porters are trained on the job, though service porters sometimes need previous experience, such as the car maintenance and repair experience needed to work as an automotive service porter. Automotive service porters also need to be able to drive all the vehicles at the dealership including the manual transmission cars, according to Bankston Ford of South Fort Worth. These workers usually need to be detail-oriented in order to be able to notice areas that need to be maintained. Manual dexterity is also important.

Outlook

  • The Bureau of Labor Statistics reported that in 2008, 1.4 million maintenance workers held jobs. Between 2008 and 2018, the need for maintenance workers is expected to grow by 11 percent. This growth will be driven by population growth and by quality control standards, but the growth will be slowed somewhat by computers that can monitor service ware to determine when repairs and maintenance are needed.

Earnings

  • The median hourly wages for service porters in 2008 were $16.21, according to the Bureau of Labor Statistics. The highest paid service porters worked for the local government and the lowest paid service workers worked for traveler accommodations. Payscale.com reported that the hourly wages for porters in 2010 ranged from $8.14 to $19.44.

References

  • Photo Credit car dealership 1 image by Alexey Stiop from Fotolia.com
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