Employee Surveys on Education & Training
Education and training play a vital role in employee productivity and job satisfaction. Conducting a survey on employee education and training can be a way for a company to discover how well trained its workforce is and to identify employee interest in new training opportunities.
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Development
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Human resources and internal communications or marketing teams collaborate to develop a survey on employee education and training. Questions should address both employees' existing levels of education and their interest in future education and training opportunities.
Deployment
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Survey software makes it cost-effective to deploy surveys. Such software programs automate collecting survey responses and calculating response percentages. They also provide an online interface for users taking the survey. Marketing or HR staff can email links to the online survey to employees. Providing employees with paper copies of the survey, placed in prominent locations an office, can also increase response rates and employee awareness of the survey.
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Tabulation and Reporting
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A complete report of survey results helps HR and management analyze survey results and decide on next steps. Replies completed online are automatically tabulated by most standard survey software. Paper replies can be manually entered and included in the tabulation. Results can be presented visually as charts and tables, with an executive summary and call-outs of important figures.
Acting on Survey Results
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Survey results can reveal opportunities for new employee training and education. For instance, a survey may reveal that 20 percent of employees desire training on drafting software, or that employee retention would grow by 40 percent if an employer provided tuition reimbursement. A plan to address these results with positive action, such as developing new training programs, is essential if the survey is to be a success.
Follow-Up Surveys
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If company management took specific steps in response to initial survey results, for instance, by deploying a new training program, follow-up surveys are needed. Follow-up surveys six months and one year after the roll-out of new training and education initiatives can help determine if the initiatives are working.
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References
Resources
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