Job Description of a General Services Manager


General services is a department usually found within a city or county government. General services managers oversee all functions related to this department. Depending on the city, jurisdiction, or municipality for which the general services manager is employed, duties include everything from development of procedures and records control, to budgeting proposals for maintaining the city's fleet of vehicles.


  • A four-year degree from an accredited school in the field of business is generally the minimum educational requirement. In addition, four or more years of experience in a similar field as a supervisor is necessary. Prior experience with budget and contract management, as well as fleet maintenance, is also important.


  • General services managers are responsible for a broad range of facilities and services performed throughout their area of responsibility such as: city park maintenance, court house maintenance, city buildings and infrastructure budgets, purchasing, contract negotiations and direct management of staff who perform these duties.

Career Path

  • Often this position if filled by an individual in a similar position from a smaller town or county. Larger cities will hire a recruiting firm to help locate a candidate who fits the criteria established by the mayor’s office, city council or some other senior governmental entity. An entry-level services management position begins in a smaller local government and may advance over time into a larger city or state position. In any case, prior experience in a related capacity is usually required.

Industries Served

  • City and state governments are primarily the sectors that employ a general services department. As such, the services ultimately performed or provided by this group are in direct support of the public. Although the general services manager position is not an elected office, the position commonly reports to an elected official or body.

Salary and Benefits

  • Since this position is primarily a city government position, the salary is contingent on the size of the locality served. Benefits such as insurance and pensions are usually the best available as the position is considered government management.

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