Norway Business Etiquette

Norwegian professionals encourage independence and tolerance.

The people of Norway conduct professional relationships using structure and discipline, and refrain from negatively criticizing ways of doing business that come from other countries.

Punctuality

Norwegian professionals place great value on being punctual, and expect international businesspeople to be on time for meetings. It is proper etiquette to call the host of a business meeting when running more than five minutes late. It is usually not necessary to show up extremely early for a meeting, but arriving five or ten minutes ahead of schedule can help international professionals to make a good impression.

Professional Greetings

It is acceptable to shake hands when entering a meeting with both male and female Norwegian professionals. If there happen to be children or younger people at the meeting site for any reason, proper etiquette suggests that they receive a handshake as well. Exchange business cards during this time, and titles, along with first and last names, should be used for the formal introduction, i.e., "This is Mr. Thomas Johnson."

Body Language

Businesspeople in Norway typically do not have physical contact with one another, other than a handshake; affection of any type is reserved for close friends and family members. It is not appropriate etiquette to pat another professional on the back, or to put one's arm around another businessperson, especially in a corporate setting. Norwegians are quite aware of personal space, which is why standing too close to a Norwegian professional can leave a bad impression.

Negotiations

Much like in the U.S., Norwegians value the opinions of everyone that will be participating in the negotiation; however, the final decision belongs to the management team or the boss. Employees are often asked for their input when it comes to arriving at logical conclusions for negotiation terms, so international businesspeople should be prepared to participate in the discussion. It is not proper etiquette to speak harshly or criticize someone's ideas while in the meeting, as Norwegians promote the principles of tolerance and respect.

After Business Hours/ Meals

It is quite common for Norwegian professionals to invite international businesspeople out for lunch; business is freely discussed during this time. Business dinners are common as well, although professional matters are not often the main topic of conversation; it is best to wait until the Norwegian host begins a discussion about a current negotiation. Business dinners are generally a few hours, as three courses are served. Appropriate etiquette suggests that it is best to stay after dinner has been served to engage in small talk with other professionals, as it is rude to leave immediately after the meal.

References

• eDiplomat: Norway
• Trondheim Travel Guide: Norwegian Etiquette