Many products are difficult to operate, requiring that training manuals are created for the users. Other products can have a major negative effect on the health of a patient if used improperly. The title "product trainer" can refer to a position that is responsible for training customers and patients on how to use medical products, but also refers to a position responsible for creating training manuals and other documents for products.
Many companies hire licensed practitioners to travel to hospitals and perform demonstrations of medical devices in order to free up physicians from having to provide the training themselves, according to Medtronic.com. Product trainers responsible for the creation of manuals must fully explain the usage of all the product features and be able to explain updates using written communication. They must also determine the organization and design of the training materials. Many product trainers are responsible for training staff in the usage of new product rollouts, according to Adconion. All written instructions must be organized in a logical and process-oriented way.
A bachelor's degree is usually needed in order to work as a product trainer. Written communication skills are the most important, since training materials must clearly and accurately explain the operation of products. Organization skills and multitasking skills are often expected from product trainers. They must also be adaptable, since technology is continually changing and they must be able to change along with it.
Product trainers who create training materials can work from almost anywhere, thanks to advances in telecommunications technology. However, most of these product trainers must operate close to where the technology is developed, in order to become knowledgeable on these products and communicate regularly with the engineers. Product trainers who train patients can become exhausted, since they have to often spend a lot of their time on their feet.
Between 2008 and 2018, technical writers such as those who create training manuals can expect a growth of 18 percent, according to the Bureau of Labor Statistics. This growth in demand will be driven by more accelerating advances in technology, which will be difficult for consumers to keep up-to-date with. Product trainers in medical fields should expect rise in demand of 26 percent between 2008 and 2018, due to an aging baby boomer population.
In 2008, the median earnings for occupational therapists in hospitals were $68,100. The median earnings for technical writers in 2008 were $61,620. The annual earnings for software trainers in 2010 were between $33,116 and $82,062.
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