Medical support assistants provide crucial links between doctors and patients. A medical support assistant is often the first person a patient sees when entering a medical facility and, therefore, needs to be prepared to deal with injured or sick individuals. Oftentimes, medical support assistants use forms to gather information about a patient, such as name, age, address, medical history and possible allergies. They also handle forms related to a patient’s insurance. Some medical support assistants work in hospital emergency rooms, where they often need to work quickly and inform physicians of the urgency of admitting a patient. In almost all cases, medical support assistants perform a wide array of duties that change regularly, perhaps even daily.