Resident Manager Job Description

The resident manager handles the daily operations of the housing residence.

The resident manager manages housing operations for families or individual students participating in a given university-housing program. The manager has the responsibility of establishing the terms and the conditions of occupancy for each housing tenant. It is the resident manager's duty to ensure peaceable living conditions for all in the community and to run the living community effectively.

Function

The resident manager verifies the signing of the lease with new tenants. She prepares the residence after a vacancy by collecting keys and inspecting vacated units for damage. She performs annual inspections of units to ensure each unit is running in functional order. The manager acts as mediator for tenant disputes. She schedules routine maintenance and lawn care for the property. It is also her duty to distribute information related to residential matters to the tenants. She may coordinate programs and activities for the tenants in the housing organization to participate in.

Education

The resident manager holds a degree in areas of business administration, accounting, real estate or public administration. The manager should also have apartment manager experience or experience as resident staff director in a university's residence hall.

Employment Statistics

According to the Bureau and Labor Statistics (BLS), about 300,000 workers performed duties as property or community association managers. Universities are governmental institutions, and resident managers represent the 33 percent of government agencies managing public buildings in 2008.

Skills

The resident manager has customer service skills to deal with tenants and other staff appropriately. He is self-disciplined and motivated to help tenants. He has a genuine interest in people and has an awareness of feelings and needs of others. He has administrative skills and meets tight deadlines. The resident manager is a team player but can work independently on projects when necessary. He has good command of the English language and communicates well in written documentation and oral speech.

Salary and Occupational Outlook

According to Indeed, as of April 2010, a resident manager makes an annual salary of $56,000. Salary varies by university, state and size of housing property. BLS expects the occupational outlook for persons in this field of employment to grow 8 percent by the year 2018. Employment opportunities will be more readily available to those holding a four-year degree. Growth is due to an increase in population.

References

• Burbank Housing: Resident Manager
• University of Virginia: Resident Manager
• Indeed: Resident Manager Salary
• Bureau of Labor and Statistics: Property, Real Estate and Community Managers