Most corporate or even independent retail companies employee assistant managers to run the daily operations in their stores. Some stores have more than one assistant manager to cover the relatively long hours in which a retail store operates. An assistant manager typically reports to the general manager of the store and performs a number of important duties as part of his job description.
The assistant manager supervise department managers and hourly employees in the store, such as dock and stockroom workers, cashiers and maintenance personnel. It is the assistance store manager's responsibility to ensure that all employees properly serve each customer that comes into the store. The retail environment is highly competitive and customer service is of utmost importance.
The retail assistant manager interviews and hires high quality candidates for various positions in their store. Subsequently, it is the retail assistant store manager's duty to ensure that all paperwork such as tax withholding and I-9 forms are filled out by each employee and processed. The retail assistant store manager also trains or oversees the training of each employee.
The retail assistant manager handles shift changes among cashiers and reconciling cash and sales receipts. The retail assistant manager also takes inventory, places orders and ensures the accuracy of all orders and transfers, according to Burlington Coat Factory's operations assistant store manager job description. The retail assistant manager also handles store merchandising duties and organizing various in-store promotions.
A large part of the retail assistant manager maintains daily records of the store's sales and expenses. The retail assistant manager is also responsible for the safe-keeping and transfer of funds, overseeing the safety and protection of employees and customers and preventing the loss of company assets.
The retail assistant store manager must have excellent communication skills and operate well in a team environment. The manager must also have strong decision-making skills as well as confidence, enthusiasm and a strong desire to succeed. Most retail assistant managers are required to have a college degree as well.
Salary and Job Outlook
As of May 2010, the salary range for most retail assistant managers was between $28,637 and $40,720, according to PayScale.com. The total number of retail clothing, accessory and general merchandise jobs, including assistant manager positions, was expected to increase 11 percent from 2008 to 2018, according to the U.S. Bureau of Labor Statistics. This growth is on par with all other industries combined.
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