Director of Student Services Job Description


Directors of student services, sometimes called directors of student affairs, oversee the delivery of programs for primary, secondary and post-secondary educational institutions. These education professionals create, implement and manage "pupil support" services groups. Student services directors perform duties in accordance with established federal, state and district-level policies. They may manage staff assigned to student services programs directly or indirectly.

Planning Functions

  • At the college level, student services directors plan and arrange social networking events for student groups. They manage and monitor expenditures, and encourage student participation in organizational events. At secondary schools, they may also work with families to foster understanding of available school programs and services. In addition, they may be responsible for evaluating and monitoring costs for developing educational programming.

Good Communicators

  • Directors of student services must be able to effectively communicate with students, parents and various levels of management. They need the ability to simplify complex material into public information, and should possess the skills necessary to efficiently resolve complaints and conflicts. Some schools prefer that candidates have experience with interpreting federal and state regulatory information. Student services directors should be able to interpret documents, generate memoranda, and correspond with members of the general public.

Active Administrators

  • Employers often require student services directors to have a master’s degree from an accredited college or university. The focus preferably should be in education, school administration, curriculum or a related field. According to the Bureau of Labor Statistics, student services administrators were usually very active in extracurricular affairs when they were in school.

Good Job Outlook

  • According to the BLS, employment for postsecondary education administrators will increase by 15 percent through 2022, which is faster than the average for the nation. Increased student enrollment in colleges and universities will lead to increased opportunities for administrators.


  • Median annual salaries, as of May 2014, for postsecondary administrators is $86,490, according to the BLS. The top ten percent can earn more than $168,330. The salaries for directors of activities at the high school level are a fraction of that, according to Degree Directory. They are paid generally the same as teachers, or an average of $37,000 for one with three years of experience.

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