The larger the organization, the more heavily it relies on its clerical and administrative support staff. These workers are the backbone of the organization. Support workers greet visitors and callers, file away important documents, compose meetings notes and more. A clerical supervisor ensures that workers remain on task and reach deadlines, while producing quality work. According to the Occupational Information Network, a clerical supervisor is also known as first-line supervisors of office and administrative workers.
A clerical supervisor supervises, plans and coordinates the activities of clerical workers and other administrative support workers, according to the U.S. Bureau of Labor Statistics. The clerical supervisor assigns work assignments and issues specific deadlines. He then oversees work and makes sure that it proceeds on schedule and meets quality standards. According to O*Net, he may evaluate employee job performance and later discuss any job performance problems with employees. He also may be in charge of recruiting, interviewing and selecting employees for vacant clerical positions.
Salary & Outlook
According to the BLS May 2008 Occupational Employment and Survey Program, first-line supervisors of office and administrative support workers earned a national average rate of $23.42 per hour and a national average salary of $48,700.
According to the BLS, employment is projected to grow about as fast as average at a rate of 11 percent through 2018. Competition is keen because the number of applicants exceed the number of actual job openings.
According to the BLS May 2008 OES data, offices of physicians hired the highest number of first-line supervisors of office and administrative support workers and offered an average salary of $47,060. Other industries that employed high numbers of workers were the local government, department stores, management of companies and enterprises and general medical and surgical hospitals. The Postal Service was the highest paying industry and offered an average salary of $70,260.
Environment & Hours
Clerical supervisors can be found working in a clean, comfortable and well-lit office setting. Supervisors work the standard 40-hour work week.
Education & Training
Like most jobs, education and training requirements depend on the employer. According to the BLS, most employers require that clerical supervisors have postsecondary education. Some employers require an associate's or bachelor's degree. Most organizations fill clerical supervisor vacancies by promoting clerical support workers within the organization.
- U.S. Bureau of Labor Statistics: Office and Administrative Support Worker Supervisors and Managers
- U.S. Bureau of Labor Statistics Occupational Employment Statistics, May 2008: irst-Line Supervisors/Managers of Office and Administrative Support Workers
- Occupational Information Network: First-Line Supervisors/Managers of Office and Administrative Support Workers
- Photo Credit a boss and a secretary image by Sergii Shalimov from Fotolia.com
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