Room Supervisor Job Description
A room supervisor offers hospitality in locker rooms, coatrooms or dressing rooms. He may provide personal items to customers, e.g., a room supervisor working in a public restroom offering patrons soap, lotions or towels. A room supervisor is also known as a locker room, coatroom or dressing room attendant.
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Roles
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A room supervisor's roles depends on her employer. However, all room supervisors deal with face-to-face customer service. According to the Occupational Information Network, room supervisors check supplies to make sure items are available. When necessary, she may order new supplies. Supplies for restroom or locker room supervisors may include towels, soaps, lotions and more. Room supervisors refer customer complaints or problems to management. She may also assign locker space, dressing room facilities or clothing containers to patrons of bathing or athletic establishments. She may answer customer inquires that include availability, policies, procedure or cost of facilities. Upon customer request, she may pick up food, beverages or other items. She also monitors guests and ensures they follow rules and regulations so that order and safety is maintained.
Salary
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According to the U.S. Bureau of Labor Statistics Occupational Employment and Wages Survey Program, locker room, coatroom and dressing room attendants earn a median salary range of below $15,170 to above $31,050.
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Employment
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Amusement and recreation industries, golf courses and country clubs, skiing facilities, marinas, fitness and recreational sports centers and bowling centers all employ room supervisors. Other industries that employ high numbers of room attendants are traveler accommodation, personal care services, department stores and spectator sports.
Environment and Hours
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Room supervisors may work in a fast-paced environment where customers quickly come and go, such as restrooms, whereas others may work in areas exclusive to a few guests, such as locker rooms in country clubs. A room supervisor may work part-time or full-time hours.
Education and Training
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According to the BLS, locker room, coatroom and dressing attendants receive short-term on-the-job training from a manager or experienced room attendant. There are no official educational requirements, however, some establishments may require a high school diploma or its equivalent.
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References
- Photo Credit Public Restroom image by TekinT from Fotolia.com
