Reception Supervisor Job Description

Save

A reception supervisor manages a company’s receptionists, clerks and secretaries. Supervisors interview, hire and train receptionists and perform many clerical duties themselves. That includes typing reports, filing documents, answering and forwarding phone calls, handling incoming and outgoing mail and reminding superiors of their appointments. On top of that, reception supervisors must schedule, organize and monitor their own staff.

Basics

  • Reception supervisors work in a wide array of industries, from medical practices to law firms to insurance agencies. They make certain all clerical duties are being handled accurately and in a timely fashion. They often perform tasks that some may consider to be mundane, but are critical to their company’s success. Some receptionists handle bookkeeping and accounting for their firm or office, while others must greet customers or clients and point them in the right direction.

Skills

  • A reception supervisor needs to possess strong written and verbal communication skills, as she often deals with upper management, employees and customers on a daily basis. She should be highly organized, motivated and a skilled problem solver. She also needs to feel comfortable delegating and managing a staff, and work well alone or as a member of a team. Reception supervisors typically need to have at least a basic understanding of math, typing and filing procedures.

Background

  • There are no set requirements for someone to become a reception supervisor, although most employers seek candidates with at least a high school diploma or the equivalent. Many reception supervisors receive a license or certificate, with licensure varying by state. Areas of study typically include business, administration, communications and finance. But education isn’t always as important as displaying a knowledge of clerical and managerial skills, and what it takes to succeed on the job.

Prospects

  • Jobs for receptionists were expected to decrease 15 percent from 2008 to 2018, according to the U.S. Bureau of Labor Statistics (BLS). That is a faster rate than the average for all other occupations. While there is information specific to reception supervisors, it is assumed their jobs fall into the category of general receptionists. The BLS speculated that growth from other industries “such as offices of physicians and in other health practitioners, legal services, personal care services, construction and management and technical consulting” will result in more jobs for receptionists.

Earnings

  • Receptionists earned a median salary of $25,990 in 2012, according to the U.S. Bureau of Labor Statistics. Reception supervisors are likely at the higher end of that scale, depending on their experience and size of the company for which they are employed.

References

  • Photo Credit Christopher Robbins/Photodisc/Getty Images
Promoted By Zergnet

Comments

You May Also Like

  • Alternative Job Titles for Receptionists

    Job titles for receptionists include **front desk executive**, **administrative assistant**, **front desk officer**, **information clerk**, **front desk attendant** and **office assistant secretary**....

  • Sample Supervisor Job Description

    Samples of supervisor job descriptions may be found at many human resources support sites as well as directly at job search sites....

  • Maintenance Supervisor Job Description

    The maintenance supervisor is responsible for planning and overseeing the work of maintenance staff to ensure safe and efficient operations of the...

  • Clerical Supervisor Job Description

    The larger the organization, the more heavily it relies on its clerical and administrative support staff. These workers are the backbone of...

  • Veterinary Reception Job Description

    Veterinarians tend to hire staff members with similar or complementary temperaments to themselves, so the receptionist is typically a reflection of the...

  • Hotel Reception Job Description

    A hotel receptionist usually works behind the front desk near the entrance of a hotel. Most hotel receptionists dress to project a...

  • Job Description of a Receptionist

    A receptionist is an employee that is trained to help an office establish and/or maintain a professional relationship with patients, visitors and/or...

  • Job Description for Medical Billing Supervisor

    Medical billing is a popular career choice among professionals looking to enter the health care field without having to do clinical work.

  • Duties & Responsibilities of Supervisors

    Being hired in a supervisor position is an honor and the temptation to immediately accept such an honor might be high. Before...

  • Supervisor Job Duties and Requirements

    A supervisor oversees the work of his employees, ensuring that they follow the company's procedures and maintains its policies. Supervisor duties depend...

  • Reception Manager Duties

    A reception manager is typically associated with guest services in hotels and resorts, but a reception manager can be employed in a...

Related Searches

Check It Out

3 Day-to-Night Outfits for the Work Week

M
Is DIY in your DNA? Become part of our maker community.
Submit Your Work!