Mitsubishi Television Problems

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Mitsubishi is a Japanese company that manufactures many different electronic devices, automobiles and appliances. It started as a shipping company in the late 1800s, but has since evolved into a global electronics manufacturer. Mitsubishi released its first electronic television set in 1953, and the company has been making TVs ever since. Mitsubishi televisions sometimes experience technical difficulty and mechanical failure that disrupts performance.

Recalls

  • There have been several recalls issued for Mitsubishi televisions. Many of its Premium Flat Panel television models experienced problems with the LCD module that required replacement. The recall affected models LT-40133, LT-40134, LT-46144, LT-46244, LT-52133, LT-52144 and LT-52244. Mitsubishi offered a free repair, as well as a one-year warranty extension. Several DLP Projection televisions had a problem with a false air flow warning that prompted the TV to shutdown, which resulted in a wide recall. Other DLP Projection televisions had issues with the optical engine that required repair. The repairs were conducted for free, and the warranty was extended by two years. The television's projector lamp was not covered as a part of that recall.

Blinking Green Light

  • One of the more common complaints stemming from Mitsubishi televisions is frequently referred to as the "blinking green light of death." It occurs typically on Mitsubishi rear-projection televisions. The television will not turn on, and the power button blinks a green light on and off repeatedly. The capacitors inside the television normally need to be replaced to get the television functioning normally again. The capacitors in affected models are typically undersized and will blow out after extended use.

Exploding Sets

  • There have been several lawsuits filed against Mitsubishi for television sets that suddenly exploded and caused house fires. While Mitsubishi's initial stance was that televisions could not explode and therefore the complaints were not valid, it was later revealed that they had records of 66 instances in Japan of sets that either overheated or caught fire, yet they were never reported.

Reviews

  • Mitsubishi's high-definition televisions have generally been well-reviewed, especially the company's laser-illuminated HDTVs, with good picture quality and exceptional early performance. Many of the issues with Mitsubishi sets tend to arise about two or three years after the initial release of the set.

Response

  • Mitsubishi has developed a bad reputation in many circles due to what has been deemed minimal customer service and documented issues of denying responsibility for television defects. Time Asia reported on Mitsubishi's denial of its exploding sets, and the subsequent discovery that the company had hidden the reports they had received regarding design defects. Several anti-Mitsubishi websites have arisen in response to these complaints.

References

  • Photo Credit TV image by Ilija Mitrevski from Fotolia.com
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