Job Description of a Branch Manager in a Bookstore
Branch managers of bookstores manage individual store branches and oversee inventory, operations, human resources and sales for a particular store. This is a middle management position that involves far more than just managing employees and sales. According to Borders' careers site, general managers oversee every aspect of the store, including books, music, magazines and the cafe. They serve to create an inspiring work environment and are dedicated to the craft of bookselling.
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Good Branch Manager Traits
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Good bookstore branch managers possess strong people skills and are able to communicate and listen to their employees and customers. Organizational skills are necessary as are good problem-solving skills. The ability to motivate employees to achieve results and fulfill company goals and initiatives is necessary.
Duties
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Managers hire, train and develop quality employees. Duties include overseeing all store operations, including operations at connected cafes. Cafe managers oversee operations of the coffee and food shops and report to branch managers. Bookstore branch managers drive sales and manage financial costs to ensure store profit goals are met. They actively oversee the sales floor to ensure customer needs are satisfied. They may assist customers in finding or ordering books. Analysis of incoming data reports is part of this position. Managers oversee inventory management systems to ensure the store remains competitive. They also serve as middle management between corporate management and the employees below them.
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Life on the Job
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Time management can be difficult, as there is not always enough time to complete all necessary tasks. Retail branch managers work on weekends and evenings to accommodate store hours. Bookstore managers are a part of the decision making process at all levels. The job environment is beneficial for those who enjoy interaction with people and fast-paced jobs.
The development of company culture is an important part of the position. Barnes and Noble's description of a Cafe Manager notes that, "we will continue to bring our industry nuances of style and approaches to bookselling that are consistent with our evolving aspirations." Borders includes a similar description stating, "Borders is a place to discover fascinating new releases and reconnect with old favorites, a place to share a family storytime or savor a hot cup of coffee." Managers are an integral part of ensuring the atmosphere of bookstores remains a great place to discover new books and music and have a comforting cup of coffee.
Education Required
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A bachelor's degree is required or preferred for some bookstore management positions. All managerial jobs require some management experience obtained through prior positions. Some managers obtain on the job training to acquire the necessary leadership skills while working. The ability to handle pressure and work long hours if necessary is required.
Salary
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According to the Bureau of Labor Statistics, the median wage for supervisors of retail sales workers was $35,310 in May, 2008. The lowest 10 percent earned less than $22,210, and the highest 10 percent earned more than $61,970.
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References
- Photo Credit Bookstore image by TekinT from Fotolia.com
