Job Description of a Jewelry Sales Representative


A jewelry sales representative is someone who specializes in the sales of diamonds, rings, necklaces, bracelets and other metals or stones that are worn as decoration. Jewelry sales reps need to understand the "cut" and worth of certain types of diamonds, as well as be experts in customer service. On top of trying to sell jewelry, most reps must understand how to collect money and make change, usually via a cash register.


  • Jewelry sales representatives need to explain the various features of items to potential customers. Some jewelry sales reps receive a base salary, along with a commission, or a percentage of what they sell. Some sell jewelry that is set in price, others are free to negotiate. All jewelry sales reps need to be knowledgeable in the many types of items that are sold, explaining the benefits of owning the jewelry.


  • A jewelry sales representative needs to be an expert in communication, as she deals with everyone from supervisors to potential customers on a daily basis. She should be able to handle many tasks, from pitching merchandise, to running credit cards, inspecting jewelry and updating warranties. She also needs to be aware of replacement policies and guidelines. Therefore, a jewelry sales rep must be organized, professional, courteous, energetic and analytical.


  • Most companies prefer candidates with a high school diploma or the equivalent when hiring a jewelry sales representative. Other than that, there are typically no set requirements. Some have had previous experience in other forms of retail sales, while most are able to learn on the job. But experience and education aren't always as important as a willingness to learn and a strong work ethic.


  • Jobs for retail sales representatives are expected to increase by 8 percent during the 2008-18 decade, according to the U.S. Bureau of Labor Statistics (BLS). That is about as fast as average for all occupations. While the BLS provided no firm data on jewelry salespeople, it is assumed their prospects will grow along with the rest of the industry. "Opportunities for part-time work should be abundant, and demand is expected be strong for temporary workers during peak selling periods," according to the BLS.


  • Jewelry sales reps earned anywhere from $7.84 to $16.57 per hour in March 2010, according to Much of those earnings were based on the sales rep's experience, duties and performance. Meanwhile, the BLS reported that department store sales representatives earned a median wage of $9.14 per hour in May 2008.

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  • Photo Credit jewelry image by Dusan Radivojevic from
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