Essential Business Etiquette
Knowledge of basic business etiquette is essential if you want to make the best possible impression and advance in your career. Business etiquette demonstrates politeness and professionalism, which puts you in good standing with your supervisor, peers and others in the workplace. It may help you get recognition and promotions if you combine it with overall good job performance.
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Interactions
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Interactions with others must be handled politely and respectfully. Everyone should be treated the same, whether the person's your superior, a co-worker or someone in a less important position. Remember and use names when dealing with others, Fashion for Real Women advises. Be attentive when someone else is speaking. Do not interrupt, and make your points politely when it's appropriate to respond.
Time
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Time is valuable in the business world. so show respect for it. Be about five minutes early for meetings and appointments, so others won't have to wait for you, the Office of the Surgeon General advises in its protocol guide. Keep emails and telephone calls brief and to the point, so the other person gets the necessary information quickly and efficiently. This is essential because others may avoid dealing with you if you get a reputation as a time-waster.
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Space
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Workplaces usually consist of shared spaces, such as cubicles and lunch rooms. Proper etiquette means being careful not to inconvenience others in the same area. Do not wear heavy perfume or cologne, or eat foods with strong smells in an open environment where scents can travel. Limit phone calls and conversations in areas where sound carries easily. The Business Management Daily website warns against "prairie dogging," which means popping up to talk over a cubicle partition rather than walking into the space. Clean up after yourself in shared kitchens and dining spaces.
Electronics
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Silence cell phones and similar devices in business meetings and when dealing with others. A ringing cell phone is disrespectful and distracting. It is extremely poor etiquette to check for messages or emails during a meeting or while interacting with another person. Many businesses have restrictions on using communication devices while on the job. Become familiar with and follow your company's policy.
Decorations
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Exercise care in choosing decorations for your workspace if you are allowed to display personal items. Business Management Daily advises asking yourself what a particular item says about you to others who see it. It's okay to have a few personal photos, but don't go overboard. Keep other decorative items neutral.
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References
Resources
- Photo Credit business colleagues preparing for business meeting image by Vladimir Melnik from Fotolia.com
