Duties & Responsibilities of Bell Service

  • Print this article
Found This Helpful
Duties & Responsibilities of Bell Service thumbnail
High-end hotel

Bellhops and bellboys were standard fixtures in American hotels in the early to mid-1900s. Today, bell service is usually reserved for upscale or high-end hotels and resorts that want to cater to their customers. Formal education is less important in a bell service job then being organized, intelligent and physically capable, as a bellman can have a wide variety of duties and must be prepared to be a jack-of-all-trades.

  1. Identification

    • A bell service staff is composed of bellmen, also known as bellhops, bellboys, valets or baggage porters. In larger hotels, a bell captain will oversee the bellmen. They are a part of the front desk or front office team along with the concierge, receptionist, front desk clerks, customer service representatives and others.

    Function

    • The bell service staff is of critical importance to a hotel, as they are the first and the last people on the hotel's staff that a customer interacts with. The bellman's job is to greet customers, direct them to the check-in desk, carry the customers' baggage to and from their cars, and educate guests on the contents and features of their hotel rooms. They also store guests' luggage after they have checked out if they are not leaving immediately as well as arrange for local transportation when requested. Depending on the size of the hotel or resort, additional duties may be assigned as needed.

    Types

    • Three job positions in addition to the bellman may be present in a bell service staff. If more than one bellman is on the staff, a bell captain is required to manage the team. A baggage porter gets the guests and their baggage to and from their rooms. Valets are responsible for parking and retrieving guests' cars.

    Benefits

    • According to the U.S. Bureau of Labor Statistics, the average wage for a baggage porter or bellman is approximately $10 per hour. If they execute their jobs properly, bellmen also receive gratuities from satisfied guests, which drive their overall wages up and help make these jobs very popular.

      A bell captain is paid more than his team, but wages vary widely from hotel to hotel. Bell captains' jobs generally experience low turnover, as they become fairly lucrative and high-paying over time.

    Trivia

    • "Bellhop" was a name that was given because a bell was often used to summon the bellboy, and he was supposed to hop into action when he heard it. "Bellboy" came from the fact that these jobs were most often filled by young boys. They were sometimes also called "pages" if their job duties included paging guests.

Related Searches

References

  • Photo Credit "Wynn" is Copyrighted by Flickr user: Wolfgang Staudt (Wolfgang Staudt) under the Creative Commons Attribution license.

You May Also Like

  • Hotel Bellman Job Description

    Hotel Bellman Job Description. ... Duties & Responsibilities of Bell Service; How to Be a Good Bellman; Comments. 100003673339354 Aug 30, 2012....

  • Job Description for a Bellman

    Bellhops provide hospitality services in clubs or other buildings such as hotels. They get their name from the fact that the person...

  • Job Description for a Bell Attendant

    Duties & Responsibilities of Bell Service. Bellhops and bellboys were standard fixtures in American hotels in the early to mid-1900s. Today, ...

  • What Are the Duties of a Doorman?

    Monster.com: Bellman/Doorman; Resources. Read this Article in Portuguese; More Like This. How to Get a Doorman Job; Job Description for a Doorman;...

  • Job Description for a Bell Desk Clerk

    Comments You May Also Like. Duties & Responsibilities of Bell Service. Bellhops and bellboys were standard fixtures in American hotels in the...

  • Bell Captain Job Description

    A bell captain is a manager level service professional found within the hospitality industry, primarily at hotels and resorts. Overseeing all of...

  • Job Description of a Bellboy

    Duties & Responsibilities of Bell Service; Bell Captain Job Description; Comments. 100001864821697 Sep 21, 2012. not full. Dharmendra Sep 22, 2011.

  • What Are the Duties of a Bellboy?

    Responsibilities and Duties of a Church Usher. ... Job Description for a Bellman. Bellhops provide hospitality services in clubs or other buildings...

  • Doorman Responsibilities

    Doormen are responsible for standing in front of residential buildings and assisting tenants in various ways. Many of the duties depend on...

  • How to Tip a Bellhop

    One thing that is rather tacky and inappropriate to do if you stay at a hotel that provides bell service is to...

  • What are the Duties of the Bellstaff?

    Duties & Responsibilities of Bell Service; Job Description for Telephone Operators; Front Desk Job Descriptions; Comments You May Also Like. Bell Captain...

  • Porter Responsibilities

    Porter Duties and Job Responsibilities; Qualifications Needed to Work As a Porter; A Building Porter's Job Description; Comments. Related Ads. Check It...

  • Hotel Concierge Job Descriptions

    Duties & Responsibilities of Bell Service. Bellhops and bellboys were standard fixtures in American hotels in the early to mid-1900s. Today, ...

  • Job Description of a Houseperson

    The Duties and Responsibilities of a Head Houseman. ... Job Description of a Bellboy. Bellboys are also called bellhops and are usually...

  • What is a Bellman's Average Salary?

    Salary of a Hotel Bellman; Duties & Responsibilities of Bell Service; Job Description for a Bellman; Comments You May Also Like. How...

  • Duties & Responsibilities of Service Crews

    Duties & Responsibilities of Bell Service. Bellhops and bellboys were standard fixtures in American hotels in the early to mid-1900s. Today, ...

  • Job Description for a Hotel Doorman

    Hotel Bellman Job Description. Featured. 6 Ways to Travel on the Cheap. Read Article. 18 Fast-Growing Careers. View Photos. Frugal Cell Phone...

  • A Bell Boy's Job Description

    Welcome Responsibilities. A bell boy should welcome guests as they arrive to the hotel. ... The bell boy often answers phone calls...

  • Amount to Tip for Hotel Services

    Bell Staff. A bellhop carries your luggage from the front desk or your car to the hotel room. ... Basic Tips on...

  • Salesman Duties and Responsibilities

    Salesmen can work for manufacturers, wholesalers or as independent agents who carry multiple lines of products. A salesman usually works as either...

Related Ads

Featured
View Mobile Site