Resort Jobs

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By Paula Brown
eHow Contributing Writer

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No matter what the job in a resort hotel, guest satisfaction is a priority. It is up to the staff to make sure that the needs of the guests are met, and to find a solution to any problems that might arise. The guests need to come first because without them, there is no business. A job in a resort hotel can lead to an exciting career or just help pay the bills, depending on how motivated you are.

"Antalya - Miracle Resort" is Copyrighted by Flickr user: bortescristian (Cristian Bortes) under the Creative Commons Attribution license.

Bellhops

The bellhop, also known as a bellboy, is the first person guests will meet. Bellhops often open the car door and assist with luggage. After guests have checked in, bellhops carry their luggage to the room. Bellhops sometimes deliver room service.

Desk Clerk

The desk clerks are the main point of contact for the guests at most resort hotels. The clerks assist guests with check-in, take messages for guests, and answer questions. The desk clerks also answer the phone, confirm reservations and keep track of which rooms are occupied and by whom. The desk clerks respect the privacy of the patrons. They assist with check-out as well. The job requires a pleasant, outgoing personality.

Concierge

Many resort hotel also offer concierge services. Concierges take care of details for the guests. They will arrange for transportation, make dinner reservations, and make various recommendations. A concierge must know the local area well. If the guest has a problem or a question, the concierge does everything possible to help.

Housekeeper

Housekeepers are in charge of cleaning. They clean the guest rooms, tidying up if a guest is returning and cleaning thoroughly if the room has been vacated. The housekeepers replaces towels, soap and other necessities. The housekeeping staff is also in charge of cleaning the lobby and the hallways, and laundering sheets and towels.

Security

The guests at a resort hotel want to feel safe, and it's up to the security staff to make sure that they do. There is at least one member of the security staff on duty at all times. Security is in charge of making the building secure, watching entrances, and quietly overseeing the comings and goings of those in the hotel. Many resort hotels have cameras to help security officers.

Lifeguard

A resort hotel must hire a lifeguard if it has a pool. Lifeguards must be certified, and recertification is required each year. They watch the pool while there are people in it, keeping an eye out for anyone in distess in the water and other problems. They are also responsible for basic maintenance, pool care and keeping the area clean.