Communication Skills Assessment Tools


Determining the ability of a person to communicate effectively, across cultures, in different languages, and through many formats, is important because the result indicates the efficacy of that person's ability to connect with his world. Various types of communications skills assessments are available in different media, testing a variety of types of communications skills. While each might be used for a different purpose, the following are some of the most common tests of an individual's communication skills.

Online Assessment

  • Unofficial online communications skills assessments are designed to help a person determine how effectively he or she can communicate. Because most of these online tests are not administered in an official capacity, nor are they accepted as standard assessments, they are for personal use only. However, some tests, such as the QueenDom Communications Test, can provide an interesting perspective for those looking to improve their skills at work, in front of groups, or even with friends.

ACT Test

  • A more formal test of the ability to communicate is the ACT Test, which is now accepted almost as widely as the SAT as a standardized test of achievement for those planning on going to college. The Speaking Assessment portion the ACT' "College Outcome Measures Program" determines through words and behaviors the competency of an individual by allowing them to speak for several minutes on prepared topics.


  • The TOEFL test determines the ability of a foreign student planning to enter America to communicate effectively in English. Speaking, listening, and writing assessments are administered when ensuring proficiency is necessary for the success of an individual in America; for example, if he is planning to enter an academic setting in the United States. TOEFL scores are usually required for exchange students by high schools and college programs.


  • Cross-cultural communication has become an important concept in the workforce as it allows people to connect with individuals who may be different from them, adapt to a changing environment, and abide situations with no clear answers. The CCAI test is used to determine cross-cultural adaptability even for people who only speak one language and have never left their own country. It also determines the readiness of a man or woman who is preparing to enter another culture.


  • Similar to the TOEFL, the TOEIC tests and assesses the ability of a foreigner to enter the American workforce with communications proficiency. The TOEIC test assesses speaking, writing, listening, and reading. Speaking and writing tests are usually optional, but employers might necessitate that a prospective employee take this part of the exam. In addition to the TOEFL, the TOEIC is one of the most widely requested communications assessments of non-native English speakers.

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  • Photo Credit "Vintage ITT Telephone Handset" is Copyrighted by Flickr user: mightyohm (Jeff Keyzer) under the Creative Commons Attribution license.
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