The Role of Effective Communication

Effective communication is the responsibility of all parties to the dialogue. More than just the content of a message, communication happens in body language, vocal tone and facial expressions. Written communication also carries a tone, and its professionalism and courtesy aids the presentability of its underlying ideas.

Verbal Communications

When conversing with a colleague, acquaintance or family member, a communicator wants to impart information and also create rapport. To create a comfortable environment for verbal communications, remember that conversation is dialogue and not a monologue. Let all parties speak equally, and don't dominate the conversation. Listening and being interested in the other person's point of view aids effective communication.

Written Communications

When a communication must take place in writing, whether by email, post mail, or printed posted item, it must still effectively convey the intended message while creating credibility for the writer. Using proper grammar and spelling, while keeping the tone of the communication appropriate to its message, aids the writer in conveying a point. A thank you letter should be warm and friendly, while a business memorandum will stick to the facts, but both should display clarity and thoughtfulness.

Body Language

When communicating in person, be sure to portray the spirit of the communication through posture and appearance. A lecturer takes focus with authority, standing upright and limiting movement with purposefulness. A manager makes his employee comfortable through body language that conveys openness and a lack of hostility. Sitting with arms or legs crossed appears closed and uncomfortable. Loosen shoulders, make eye contact and create a relaxed environment. Dress appropriate to the communicator's role, whether that's as a teacher, business colleague or family member.

Effects

Effective communication persuades the receiver more readily to the sender's point. Additionally, all parties are more likely to reach understanding and consensus when communication takes place without contentiousness and rancor. In a business or classroom setting, effective communication aids teamwork, allowing members to accomplish more. In a negotiation setting, effective communication enables beneficial compromise. In relationships, effective communication heads off misunderstandings.

Misconceptions

Disagreement is an acceptable subject for communication. The goal of effective communication is not to avoid disagreements, but to be amicable. When disagreeing with a party, be sure to listen completely to her point of view, then express factual points in a calm manner that describes the points of disagreement.

References

• Effective Communication Skills Quiz
• Oral Presentation Skills