PC Pitstop Problems
PC Pitstop launched its website in March 2000 and since that day has diagnosed millions of computers from across the globe. PC Pitstop was founded by CEO Rob Chen, former senior management of Gateway Direct, and CTO David Methvin, a well-known journalist in the computer world. The basic concept behind PC Pitstop is to provide online diagnostic to the average computer user and provide answers to common personal computer issues.
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Spyware Tracking Warning
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PC Pitstop uses advertisers on the website to earn additional revenue. One of the companies they sell advertising to is Tribal Fusion. Tribal Fusion tracking cookies are a known "dangerous spyware" issue for most of the top-rated anti-spyware solutions on the market. The type of tracking cookie used by Tribal Fusion is known to collect more information than most individual computer users would want collected. Take extra security precautions using PC Pitstop.
Browser Security Issues
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PC Pitstop programs run through Internet Explorer using ActiveX controls. PC Pitstop does not support other Internet browsers, such as Firefox or Safari. This can cause issues when a computer user is trying to set Internet security settings in any browser outside of Internet Explorer. Before changing security based on PC Pitstop recommendations, it is best to refer to the specific recommended security settings for the specific Internet browser.
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Compatibility Issues
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PC Pitstop has compatibility issues with several of the most commonly used and top-rated computer security solutions found on most computers. In the FAQ section on the PC Pitstop website, they recommend making several changes to these programs, which will open communication ports commonly used by cybercriminals for unauthorized penetration to the computer in question. If the computer user does not remember to return these security settings back to their original levels, a continued security issue will be active.
ActiveX Issues
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ActiveX is a Microsoft program created to run inside of Internet Explorer. ActiveX is also the most common method cybercriminals use to deliver spyware to unexpecting Internet surfers. PC Pitstop recommends turning off Internet security programs running in active mode, when using any of the PC Pitstop free scans. Combined with changing Internet browser security settings, this could open the computer to a complete takeover by a cybercriminal doing a "drive-by" on a high-speed connection.
Expert Insight
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PC Pitstop is a legitimate website offering a viable service for the average PC user. However, before using PC Pitstop or any other online diagnostic service company, you should consult with your current computer security solution vender to verify PC Pitstop is compatible and will not cause your computer to crash beyond repair. PC Pitstop's licensing agreement is very explicit, and states PC Pitstop will not be held liable for any issues arising from the installation or use of their diagnostic tools.
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References
Resources
- Photo Credit Troy Dooly Collection,
