Problems With McAfee Virus Scans

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McAfee is a name known the world over as a leader in Internet security solutions. However, since the founder of the company left, McAfee as struggled to regain the dominance it once enjoyed as one of the most trusted security firms. Over the last few years, McAfee has struggled as issues in its flagship product McAfee Anti-Virus has not lived up to its former reputation, which has opened the door to more respected competition.

History

  • John McAfee launched McAfee in 1987, while he was still working as a computer programmer for Lockheed. McAfee was the first person in history to distribute anti-virus software, by offering free downloads through shareware distribution. In 1992, McAfee went public, and John left the company. In 2000, he backed a new company, ZoneLabs, with venture capital to compete against his former company. Today Mr. McAfee is retired, teaching yoga, and his company is one of the largest security software providers in the world.

New Install Problems

  • McAfee Anti-Virus software has a tendency of hanging and not installing correctly. This is especially prevalent with Windows XP, Service Pack 2 and Service Pack 3. This is due to an anti-virus definition issue and can be fixed by pushing CTRL + ALT + DEL at the same time. Choose Task Manager, then click "Process," then highlight "install.exe" and click "End process." Now restart your computer, and reinstall the McAfee software again. This should correct the install issue.

Script Error

  • McAfee Anti-Virus seems to conflict with some versions of Microsoft Windows when the Task Scheduler is disabled. When the Task Scheduler is disabled, this will cause an error code "0x8007007." Both Microsoft and McAfee are aware of this error, and Microsoft has created a patch to fix this error. Go to Microsoft.com and use the support ticket system to request "hot-fix for article Q812400 and Q812960." Once you receive the patch, install it, and then McAfee Anti-Virus should work properly.

Outlook Problems

  • Certain versions of Microsoft Outlook and McAfee Anti-Virus are incompatible. If you receive an "OUTSCAN.DLL" error, take the following actions. In Outlook, click on the "Tools" tab, go down to "Option" and open it. Now click on the "Other" tab. Go to "Advanced Options" and click. Now click the "Add-In Manager" tab. Remove all check marks next to "McAfee Virus Scan Outlook Email Scanner." This action will remove the McAfee scan button from the Outlook toolbar, but will not deactivate the McAfee email scan feature.

Misconceptions

  • Some computer users have a tendency to believe cyber criminals are not interested in anything on their hard drives. Therefore, when they receive error messages, instead of finding a solution, they deactivate the security solution causing the problem. It is this misconception that has allowed cyber crime to become a multibillion-dollar illicit trade. Cyber criminals are not looking to destroy a computer; they are looking for computers they can control. To maintain control of your own computer, it is wise to fix McAfee Anti-Virus problems.

References

  • Photo Credit Troy Dooly Collection
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