About FedEx
FedEx, known as Federal Express until 2000, is a logistics services company based out of Memphis, Tennessee. FedEx provides many different types of shipping services and options, for both companies and individuals. FedEx specializes in e-commerce, transportation and business services. It is also one of the most highly respected, recognized and trusted companies on the planet.
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History
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Fred Smith of Little Rock, Arkansas founded Federal Express back in 1971. The company was funded with an investment of four million dollars that came from Smith's family fortune, his father constructed a bus system that paved the way to the Southern Greyhound bus lines, as well as an eighty million dollar investment from venture capitalists. Because of lack of support from Little Rock National Airport, Federal Express moved to Memphis and commenced work on April 17th, 1973.
Types
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There are various different types of branches and services offered by FedEx. These include FedEx Ground, FedEx Express, FedEx Services, FedEx Corporation and FedEx Freight. They all offer different services, such as the small package shipping of FedEx Ground and the international, time sensitive shipments of FedEx Express.
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Geography
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FedEx is an international service, with over 14,000 employees. In Asia, FedEx serves over thirty nations and territories. FedEx serves over eighty European nations and territories. In the Middle East, that number is thirty four. Finally, FedEx serves over fifty countries and territories in Latin America.
Significance
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FedEx's main values are integrity, responsibility, service, loyalty and people. There are also three levels to the FedEx operating strategy. Those three levels are to complete collectively with one voice as a worldwide entity. They focus on the independent networks to cater to customer needs and finally, to manage collaboratively to maintain loyal relationships.
Potential
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FedEx's main competitors are the United States Post Office and the United Parcel Service (UPS). FedEx is one of the largest companies of its kind. It is a public company with 11,000 employees and $10.27 billion in sales. The company caters to most mailing and shipping needs, whether you need to have something sent via international express freight, day definite delivery within the United States, expedited freight services in the United States and Mexico, and more.
Theories/Speculation
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FedEx offers insurances on packages in the event that they should get lost in transit. When packages get lost, FedEx offers the shipper the amount the package was insured for. Before something is officially "lost," however, customers should call FedEx's customer service and they have about three days to track the missing item and then get back to you with its whereabouts and status. However, less than 1% of packages sent by FedEx get lost during the transportation process. The percentage is very similar to that of UPS.
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